SCAM ALERT: Account services wants to lower your interest rate?
by Jen
Please spread the word about this. Feel free to repost this anywhere you can with a link back to me. I’m still getting spam phone calls from “Heather” at “Account Services” who wants to lower my credit card interest rates. It’s an automated message. If you want to speak to someone you press 1, at which point a man answers. The clues that this is not legitimate:
- They don’t say what credit card they’re with. A legitimate business would. You just know they’re going to ask for your account number, and suddenly you’re going to be overdrawn.
- It comes up “unknown caller” on CallerID with no phone number. Legitimate businesses don’t block their name and number. Individuals may, but not businesses.
- When you tell them you know they’re a scam and to stop calling or you’ll call the authorities, they say they’ll “talk to you tomorrow”. More on my call to the authorities in a moment. Obviously, a real business would be concerned if you mistakenly thought they were a scam, and would say something like, “I assure you we’re not, but I’ll be happy to take you off our list.”
- My number is unpublished and I’m on the Do Not Call list. I don’t get telemarketing calls, so it’s a safe bet unsolicited calls that come through to me are on auto-dialers.
- My creditors don’t have my landline, where these calls are coming in. I use my cell phone.
The problem is: not everyone will have all these clues. Some people may be so desperate to lower their interest rates in this challenging economy that they won’t be as careful as they should be.
Today I called the police and spoke to a detective. Unfortunately, there’s not much they can do because the caller has masked his identity. They can’t trace the call because a crime needs to have been committed before they can get a warrant and all that.
Then I called the phone company (Verizon). They can’t do anything to stop him either, but they do offer a service that blocks calls from unidentified callers. This does not block callers whose numbers come up without a name. If it does block a legitimate caller, it plays a message that tells him to hang up and dial a combination of numbers, then redial you so his number will show on Caller ID. Legitimate callers should have no problem with this.
Again, spread the word. If you get one of these calls, please comment here. It may be that it’s just someone local to me doing it rarely, but it could be a nationwide racket. If so, then we need to collect enough complaints for police to be able to match up the cases of identity theft that will happen when someone falls for this scam.
Related posts:
- More on the account services scam
- SCAM NOTICE: Call from account services
- The account services 954-733-7981 scam
- National Action Financial Services scams
- Avoid chronic wrong numbers on your cell phone
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Posted in Scam Notices on February 25, 2008
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March 1st, 2008 at 11:05 am
Unfortunately this has been going on for quite awhile (I’ve been getting calls for about two years once or twice a month. Here are a few more sites about the same people, or possibly copycats. Either way, happy reading, there’s various contact information and other assorted things (including an mp3 of one person’s call)
http://www.elsewhere.org/journal/archives/2007/07/02/cardholder-services/ http://episteme.arstechnica.com/eve/forums/a/tpc/f/34709834/m/443000327831
http://800notes.com/Phone.aspx/1-877-487-2273
http://www.haloscan.com/comments/lincmad/6500520568862720776/
March 5th, 2008 at 11:42 am
I’ve been dealing with this scam weekly for 14 months now and would really like to know if there is equipment I can use to back trace this clown for a little party I have planned for him and his friends.
Does anyone know the originating location of this in Northern California?
March 5th, 2008 at 7:15 pm
March 4, 2008 at 9:15 P.M.
My story is the same as Ben posted on March 1st above.
I rcvd the last call from Heather at about 9:00 A.M. CST this morning.
I value my privacy, and would love to find the key to stopping such trash.
– willperk
March 6th, 2008 at 9:56 am
I get so mad I could reach through the phone and punch the guy out.
I have tried also to find out about these spammers (crooks) but can’t.
Thanks
Bob
March 6th, 2008 at 2:00 pm
I get these calls at least once a month. This time a man answered when I pressed “1″. I told him I had asked several times previously to be removed from their telephone list and that I’m on the DNC list also. I asked the name of his company and he said “Account Services”. And I asked to speak to his supervisor and he said there is none. The only thing he said to me was, “You ty’in up my money ma’m, I gotta get off this call” . The only other information he would impart was that he is calling from a call center and works there for 4 hours a day, and that’s all he knows.
March 7th, 2008 at 10:17 am
@Ben, thanks for posting those links! Very good stuff!
@John, there’s got to be technology that would trace the call, but I guess the issue is that it’s not legal to do that without a warrant, which law enforcement can’t get until a crime has been committed.
What I wish is that law enforcement or phone companies and ISPs would set up report centers where we can report scam phone calls, email, mail, etc. They could maintain a database so that when a crime IS committed, they can search for similar scams and perhaps have a few more helpful clues. If I win the lottery, I might set something like that up.
@Will, the blocking of “unknown” callers has not completely done the job. Upon further discussion, Verizon admits it only blocks some callers, not all. Glad I didn’t have to pay for the service!
@Chef Bob, I know how you feel.
@Diane, I think the “call center” is his basement.
March 7th, 2008 at 12:38 pm
I get these call several times a week. Caller Id shows different numbers each time and differt names.The last two I hit the ‘1′ and when James answered, I asked who they were and he hung up. The second I asked who and got “James” “Consumer Servise, VA”. Asked which card and they hung up.
Obviously a scam. Next time I will try to waste as much of his time as I can.
Last call;
Hollywood 954-733-7981 Tried to call back – disconnected.
March 7th, 2008 at 1:44 pm
Information is posted about these guys all over the web. You can call them directly and ask for your number removed from the call list.
American Credit Counselors, Inc.
23123 State Road 7, Ste. 215 Boca Raton FL 33428
561/886-1150 Paul I. Rakitin
http://www.consumerguidebooks.com/us/fl/bbb+west+palm+beach/Credit+Debt+Consolidation+Services
http://www.sos.ne.gov/business/pdf/debt_list.pdf
http://www.ct.gov/dob/cwp/view.asp?a=2233&q=297874
http://www.associatedcontent.com/article/411350/cardholder_services_nuisance.html
http://bohemianrevolution.com/scam-notices/scam-alert-account-services-wants-to-lower-your-interest-rate/
http://www.bbbsoutheastflorida.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=22000308
March 7th, 2008 at 3:40 pm
Mike- got the same number(954-733-7981), and the dude hung up on me when I asked his name. I am now on the warpath. I love a good challenge like this. A few weeks ago I talked at length (it wasn’t “Heather”, I can promise you) with some lady who told me that in all honesty she could put in my number for removal, but it wouldn’t get any results. She said she had just started working there and I guess she still had a little wisp of a conscience left, because she said many other people had tried to do the same but her company wouldn’t stop making the calls no matter what she tried to do herself. I told her I was not like “many other people” because I would not ever quit until I eliminated these calls from my life forever. I then grilled the poor woman on various topics, and found she either couldn’t tell me or didn’t know about:
-what my name was or anything about me(shouldn’t she already have that info?)
-her company’s website(she didn’t know if they had one)
-her company’s name (she claimed she didn’t know it!)
-the name or number of her immediate supervisor(she actually said she didn’t want to get fired)
-Anything whatsoever about the nature of her company that would let me know anything about them
So I called her on all this, told her I was on a no-call list and that these calls were illegal (and that meant she was working for a criminal company) and I would get the authorities involved if I ever found out who they were. Then I dropped the bomb on her: I DON’T HAVE A CREDIT CARD!
She said she heard a lot of anger in my voice, and I told her that it was focus she was hearing. I almost(but not quite) felt sorry for raking her over the coals, and when she said she needed to end the call because I was getting “belligerent”, I said I hoped she got a legitimate job someday before she hung up on me.
I’ll post anything pertinent I find on this forum. A hilarious side note: when you call the number above, you’ll hear a home-made “this number is disconnected” message, and some guy is actually talking in the background when they made the recording!
March 7th, 2008 at 3:48 pm
update:
check this junk out- it’s got some info on the company:
http://800notes.com/Phone.aspx/1-442-074-2550
a quote from that page:
“I learned the company was Americare Software Solutions (web address: http://www.americaresoftwaresolutions.com), registered address is PO Box 105603, Atlanta, GA 30348-5603. A John Stevens, who was the floor supervisor at Americare hung up on me when I asked to speak with his supervisor.”
For what it’s worth I live just north of Atlanta. Think I’ma give them a little visit next time I’m downtown…
Keep fighting the good fight!
Regzim
March 8th, 2008 at 10:20 am
[...] recently posted about an “account services” scam, which turned out to be more widespread than I realized. There are people all over the country [...]
March 9th, 2008 at 9:54 am
It’s my understanding that these crooks are SPOOFING the phone numbers of various companies, so if you think you’ve tracked down their identity, you may have tracked down a legitimate business who is as much a victim as anyone.
March 9th, 2008 at 3:52 pm
Hey All,
I recently started a website to help people like us deal with annoying callers and spamers. Unfortunatly, the FTC doesn’t get enough funding really go after all people who break the law.
We’ve got a lot of complaints about this number 954-733-7981 too.
Re: Jennifer, you’re right about caller ID spoofing being a big problem. Honestly, I don’t see why it’s still legal (though there are some steps being taken).
http://callercomplaints.com/articles/swatting.aspx
March 10th, 2008 at 8:52 am
I have received a call from “Heather” every few weeks for the last six months or so. At first it was a number from Maine on the caller ID and just now it said Ft Lauderdale with the number mentioned above.
March 10th, 2008 at 3:01 pm
I just got the same call as the others from (954) 733-7981, I pushed #1 just to try to find out which credit card company was calling me during duty hours on my cell phone, when the guy finally answered he immediately asked me what my credit card balance was, I asked him which card company he worked for and why were they calling my cell phone? He said “of course we called your cell phone, everbody has a cell phone these days, now what is your balance?” I said “I want to know what company you work for because you’re not supposed to be calling my cell phone” he replied “Here you go again with the stupid cell phone, get off the cell phone thing because everyone has one, now what is your balance?” I said “Look you called me and I’m not going to tolerate you being rude, what company do you work for?” at which time he finally hung up. I did a reverse number search and couldn’t find a company at first, so I called Verizon and explained the conversation. Verizon stated that it was illegal (because they use an automated message first and then transfer you), but that Verizon couldn’t do anything. Verizon did however provide me with 3 ways to nails these guys through the FCC. The first is go to the website, http://www.fcc.gov , the second is to FAX the info at 1-866-418-0232 and the third is to contact Consumer & Mediation Specialist at 1-888-225-5322. Hope this helps, let’s try to nail these jerks!!
March 11th, 2008 at 9:05 am
Cari, great info! It looks like this is the link we need if you want to complain to the FCC:
http://www.fcc.gov/cgb/complaints_tcpa.html
I just wrote them and described the situation, and also referred them to this post for links and more stories. I may try the Consumer & Mediation Specialist you mention later, too. Thanks!
March 11th, 2008 at 9:09 am
I just ordered a referee’s whistle on amazon. These a——- have been harassing me for over a year. Next time these f—— call to ‘lower my credit card rate’, I’m gonna blow their f—— eardrums out.
(Edited for language – please keep the swearing to a minimum. But I couldn’t resist posting the comment because the idea with the whistle is awesome!)
March 11th, 2008 at 9:10 am
number was 561-793-8708 this time btw
March 11th, 2008 at 11:36 am
Today I got the automated lower your credit card interest call from Heather as well. The message stated she was from “Account Services” but not what organization/business. I pressed “1″ in an attempt to find out what this was about and spoke to Kathy. When asked about the vague “account services”, she stated she was from Visa/MasterCard and that she could lower my credit card interest rate. She did know my name, how I do not know. I tried to get more information and she tried to turn it around that since I pressed “1″ that I must have wanted to lower my rates and what credit cards I had. I asked her for a website I could go to. I asked her for a phone number where I could call her organization back. She stated she would call me back and got off the phone. The whole thing was fishy, but troubling. She was very polished, persistent and smooth. Someone desperate or not as cynical as myself could have easily been taken in by this apparent scam. Legitimate businesses will not be vague about who they are, will tell you where they are located, and will supply website/phone numbers when asked.
March 11th, 2008 at 12:39 pm
I have been receiving these calls too. The number I got was 561-793-8708. I did a reverse search and it was from a land line in West Palm Beach. When I called back, the number was disconnected. I am sick and tired of these calls. I am on the national do not call list. What else can I do?
March 12th, 2008 at 9:16 am
Just got the call from these guys. No caller ID. They’re getting smarter. When I said I was interested but needed a number to call back to, they gave me Visa’s customer support number! What makes me sick here is that they ARE breaking the law, with a potential for a $10k per call penalty. There is something that can be done by the phone companies to do a search on the number, but for whatever reason, they won’t do it. The fact that the police won’t help isn’t surprising, not because no law has been broken, it has, but that it’s hard work, crosses state lines (federal stuff), and will chew up tons of resources. Probably better to write Oprah than to expect help from the phone companies or law enforcement. Andy Roony has a suggestion as well. Hook up with the service by pressing one, say that you’ll get your information and be right back. And leave them hanging. They make money via calls processed, and taking time will eat into thier profits….
Next time they call I’ll do that one…..
Matt
March 13th, 2008 at 1:28 pm
Since so many people are getting these calls I’ve created a blog at: http://heatherwithaccountservices.wordpress.com/
I want this to be a big info source for people being harassed by these criminals. With luck we can work together to take them down. So please visit http://heatherwithaccountservices.wordpress.com/ and tell other people about it as well
March 17th, 2008 at 11:45 am
I’ll visit that blog… I get these all the time as well. They used to have the ID blocked but they have now resorted to showing a fake phone number; my caller ID said: “Orlando, FL 407-207-0820″. Of course, that number is “unpublished” according to the reverse phone look-up directories, and is out of order if you dial it.
The second I start questioning them they hang up on me. I’m seriously considering getting an air horn or something to blast them next time they call. Maybe we can all do this, then when some company starts getting lots of Workers Comp cases of deafened telemarketers the company can be identified!
I always press one, at least it wastes their time. I would love to follow this further, give them a false credit card number or something, or work with one of my real credit cards to trap them. I might try to bait them again just to see what happens and post it here or on the blog that “James” listed.
Too bad this is low on the AG’s problem list. Just annoys the heck out of me.
March 17th, 2008 at 1:24 pm
Donna, I’d love to hear what happens if you try that!
March 18th, 2008 at 11:51 am
I know how you people feel about this whole thing. I am now getting called by “Heather at acct services” 2-3 times a day 7 days a week. This is now getting totally out of control. I just E-mailed the FCC, and asked if there is anything that can be done. Our caller ID is not working right now, because it is located on the Phone headset itself, so I have no idea on whom is calling me.
Thanks for letting me put my opinon on this site. If I hear anything at all, I will put it on this site for all to see.
March 20th, 2008 at 11:39 am
I tried *69 on the caller after they hit me the second time in a week…(305) 654-1842…it is a land line in North Miami with no additional information on the reverse phone look up sites.
I wish there was more that could be done legally to stop this abuse.
March 24th, 2008 at 7:18 am
I’ve given up trying to get rid of them… now I just play dumb and play with them for a while, then I put an air horn (you know, the kind you take to football games) to the mouthpiece and do my best to deafen the SOB on the other end of the line. They, along with Iteleus, the service that helps them scam their caller ID info, should be stood up to a wall and shot.
March 26th, 2008 at 7:33 am
I am going to shop for an air horn today. Thanks Mark.
March 27th, 2008 at 11:09 am
I have been receiving these calls from “Heather” and “Duane Smith”. I told him to stop calling me and that I knew it was a scam. He yelled I would be in debt for the rest of my life. He gave me the following address 502 E. John St. Carson City, NV. There are three businesses with that address. One is an insurance company. The other is a “call center” operating out of Kentucky (according to the woman I spoke to) when I asked to speak to a manager she put me on hold. I only waited a short time. There must be some legal remedy.
March 27th, 2008 at 3:22 pm
I’ve been getting these calls on my office line for about a year but they just started coming to my cell. Number was 305-758-9297 this most recent time. Annoying, to say the least.
March 27th, 2008 at 5:19 pm
We have been getting calls from “Heather” for about a month. One day we received two calls! I tried talking to someone and asked the name of the company and its address. They hung up. On another call, I asked the company’s name and was told “Financial Services.” I asked to speak to a supervisor and was cut off.
This probably is a “phone phishing” scam designed to capture personal information and maybe enable someone to assume your identity. I’ve notified a local TV station about it, and I sent a letter to the Ohio Attorney General. So far, I haven’t heard back.
March 28th, 2008 at 11:42 am
Just got another call from these jerks at 9:30 a.m. today. This has to be the 10th time in the last 6 months they call my landline. They claim you can press #2 to have your number removed from their list. What B.S! Did that on the last three calls with no success. I intend to file a complant with the FCC and perhaps the FTC (Federal Trade Commission), but I understand that they need to receive many thousand complaints before they will investigate. Thanks for persuing this matter.
March 28th, 2008 at 12:35 pm
I just wanted to let you all know I contacted the FCC i put in my complaint and i have not heard back from heather now for about 10 days.
Kim
March 28th, 2008 at 12:54 pm
I finally got an email back from the FCC recently and they instructed me to fill out a more detailed web form, listing dates of the calls and so on.
March 29th, 2008 at 6:46 pm
Go bankrupt the telemarketing company by filing a complaint with FCC. ($10,000 penalty per each spam call) Here’s the link:
https://esupport.fcc.gov/form1088/consumer.do
March 31st, 2008 at 12:46 pm
Automated recording says, “Hi this is Heather from Account services…” Heather proceeds to tell me that there is a problem with my credit card and I can fix it via her limited time offer. The recording ends by saying, “Press 1 to be connected to an agent, or press 2 to be removed from the call list.” I pressed 2 and got a confirmation message that I was now on the do not call list. This is the SAME recording I have been receiving calls from all year – at least twice a month. Each time, I press the number to be removed from the call list, yet the call continued.
If you live in Texas, file a complaint with the PUC – it only takes a couple of minutes. You can file the complating here:
http://www.puc.state.tx.us/ocp/complaints/secure/nocallform.cfm
April 4th, 2008 at 11:07 am
[...] SCAM ALERT: Account services wants to lower your interest rate? This was one of the most visited posts on the site, as this annoying telephone scam continues and we all try to post what we know about it everywhere we can, in hopes the authorities will eventually find the scam artists and be able to use our information. See the comments for information on reporting them to the FCC and other state agencies, as apply. Also see SCAM NOTICE: Call from account services and The account services 954-733-7981 scam. [...]
April 9th, 2008 at 9:32 am
I wrote a little program to mimic what you hear when you call the number of the back of your credit card.. which is what heather wants to hear when they call you… I am also using a tollfree number which they can not spoof
or hide caller id on.. I am not giving out the tollfree except to the callers..
Try it 214 751 2736
Enter 5414 2343 7820 7330 as account number
7290 as ssn
55010 as zip
1233 as pin
1972 as birth year..
it will readback your balance, limit and interest rate..
Everything about this service is fake.. if you try to press 3 for an agent
you will set on hold forever.. there is no agent.
April 14th, 2008 at 3:23 pm
I get these calls all the time. This problem has obviously progressed beyond something that can be solved by filing standard-form complaints with the FCC. We need to write directly to higher-ranking officials in the federal agencies that could actually do something about this. You can send an email to FCC Chairman Kevin Martin on the following page:
http://www.fcc.gov/commissioners/martin/mail.html
You can email the Department of Justice at:
AskDOJ@usdoj.gov
Here is a form letter you can use:
To whom it may concern,
I have received repeated telephone calls from an electronic device promulgating a scam offering to lower interest rates on credit card debt. The individual on the recording purports to be “Heather” from “Account Services.” I am on the do-not-call registry, and I have also made repeated requests to this particular scam artist to stop calling me. The perpetrator of the scam uses phony telephone numbers (both through caller ID, and when asked for a call-back number), and refuses to provide any identifying information. I have repeatedly reported this caller to FCC by filing 1088 forms, but the calls persist undeterred.
This scam is an annoyance to me and to many other consumers, and much more than an annoyance to those who are unfortunate or desperate enough to fall for it. As a victim of this calls, and as a tax-paying citizen, I respectfully request that all possible action be taken to bring the criminals behind this scam to justice. I will update you regularly on any further developments, namely, on any further calls received.
Thank you for your consideration,
Sincerely,
X
If we send enough of these–and I suggest sending them one follow-up email for each call that you get–maybe something will be done.
April 28th, 2008 at 9:20 am
I live down by Corpus Christi, TX and have been receiving the calls sporadically over the past few months, but it has been twice each week for the last three weeks. Today, I pushed 1 thinking I could get off the list. The guy didn’t identify himself and when I said I wanted to be taken off their list he hung up on me.
I’m going to start pushing 1 from now on, just to waste his time. If he is going to waste mine, I’m going to waste his.
April 29th, 2008 at 5:53 pm
I just got a call from them tonight (Financial Services). The caller ID brings up the ph#772-664-4005 Phone Company Information Found:
Sebastian, FL Brevard County Bellsouth Telecomm Inc Dba Southern Bell Tel & Tel LandLine.
The girls told me they work with all the different credit card companies and that I qualified for a lower interest rate because I owed more that $4000 and had no late payments in the last 6 mos. She told me that it was illegal for me to give my information over the phone, that I would need to enter some information through the phone touch tone buttons. That put up the red flag and I said that you could still get the info with the tones. She gave me a speech about if she was that capable she wouldn’t have a 9-5 job (it’s 8:45pm in MA). I started asking why would the credit cards just lower my rate and what did they get out of it. She assured me I would still be paying the credit card company but that they did get paid (she still didn’t say how). Still didn’t make sense to me, how they or the credit card company were benefiting. She passed me to her supervisor to help answer my questions. When I pressed on for answers with him, he kept trying to refocus my attention on the real absurdity, the high credit card interest rates. His answers seemed “canned” and I was annoyed that instead of just answering me he was trying to feed of my emotional connectin to my debt…still wondering what he’s trying to sell. I said that I would like to get the name of the company and the phone number and then contact my credit card company to verify that they do work with them. He tells me that it’s ok if I’m not interested. I tell him it’s not ok. That I want to know the name (he gives me Financial Service) and the state they’re in (he says that’s a secret and he cant’ tell me) and then since I”m not interested he finishes the call.
April 30th, 2008 at 6:02 pm
We recieve these calls all the tiem . And it has gotten to be very annoying. They call 3-4 times a month and sometiems we recieve the message on our machien Heather from account services… well we thought it was kinda strange when there was no number left to call them back . If this was a legit company wojudltn they have left a number fior us to cnatact them? Anothere thing we dont even have a credit card. So where did they get our info? Numberous times we told them we are on the do not call list and we dont have a credit card btu they still continue to call…if we ask to many questions or yell at them to stop callign they hang up.
Well tongiht when I recieved a call I played along with their bs. They said because of my great credit they wanted to lower my interest rates…( my credit is far from great) So I told her yeha I know you guys call here alot and we are very interested in lowerign our rates but we can never call you back . Can you please give me a number so we can call you back ..she said no we will call you backl .I said I need the number casue I am on my way out the door to go to work . She said ok and gives me this number 1-800-841-2211. I tell her off and tell her I know they are not a legit company and so on. I hang up and call the number its a talk line. Nice huh. So I decide to do a search to see if others have had this problem with heather from accoutn services. And here I am .I am sure I will be recieveign more calls in the future. So I would definaltey like to here the results of this. Hopefully someone will finally catch them . Feel free to email me and keep updated.
Tammyannny@aol.com
May 2nd, 2008 at 10:42 am
What can I do to help?!?!?!?!?!?!?!?!?!?
I was stupid enough to work for these people for a few hours. I might have information enough to get them investigated. Any ideas?
May 2nd, 2008 at 11:33 am
I’d notify the FCC and DoJ. See this comment for details:
http://bohemianrevolution.com/scam-alert-account-services-wants-to-lower-your-interest-rate/#comment-4578
May 2nd, 2008 at 11:57 am
I’ve been getting calls from good ‘ol “Heather” for about the last few months. I’d say I get at least 2-3 calls per week. I’ve started tracking the calls and filing complaints with the National Do Not Call Registry site. Most of the calls I receive do actually have a number attached. There are some that don’t and just say “Out of Area”. The call I just received today, I pressed “1″ to speak to someone instead of my usual “2″ to be removed from the list (which obviously doesn’t work.) I spoke to Latarsha (?) and she told me the name of the company was Account Services and they aren’t affiliated with any particular bank or Mastercard/Visa specifically but that they work with those companies to lower interest rates. I asked how I could be removed from the list and she asked for my phone number – which I thought was strange because quite obviously, they already have that. When I explained I wanted to be removed from their calling list, she hung up on me. This appears to be the trend whenever I try to talk to someone. If you mention the words “Do Not Call”, they hang up on you instantly. I’m going to start the process to press charges. I’ve heard of people in California doing this and getting paid. If you want to report the calls and you are on the National Do Not Call list, you can go to their site and you don’t have to have a phone number. Just put in the name of the company (which we know now) and the time of the call and your information.
Best of luck to everyone…
May 5th, 2008 at 2:12 pm
I get these calls too – Financial Services – Amanda, not Heather, and the number, which of course is no longer in service was 1-850-648-6744. I’m gonna use the whistle or air horn next time – concerned the air horn might damage my phone.
Sorrytosay – if you really worked for them, what is the company name, location? Address? Name of your supervisor, boss and/or co-workers? and hey, I’d love to have their phone number! I’d give ‘em a call – with my air horn handy – again and again and again!!!
The chick I talked to was smooth and new what she was doing – so losing her hearing would be a small price to pay for all the people they scam – and it must be a lot, cause heck I’m still deluged with junk email from Nigeria – it would stop if there was no money in it.
I need a drink…
May 6th, 2008 at 4:02 pm
I used a personal alarm that I have the last phone call I got. I haven’t had a call since! I have been getting these calls 2-3 a day for about 2 years! Hopefully that was the last time I’ll hear from them!
May 9th, 2008 at 3:13 pm
I am in Maine, they call my business number all the time. Thanks for the info on this site. I now know I am not alone. It’s amazing nothing can be done about this!!! The only way to stop it is to change my number, but since it is my business they are calling – it is complicated. I will resort to blowing their ears out like Michele, great idea!
May 9th, 2008 at 5:27 pm
I have been getting these for several months. Always hung right away until yesterday I decided to hang on and get them to take me off their list. the guy was nice and took my phone number and said he would get me off the list. Didn’t work, three more calls after that in two days. I tried to hang on again the try to get some info, got hung up quickly when I asked what the name of their company. Next time am going to tell the person, that you are working for a criminal organization and you should leave immediately and save your butt, legally and morally. The number on my phone ID was 954-424-9037.
May 10th, 2008 at 12:22 am
Everytime they call, I’m just gonna press “1″ and play along. I posted the latest calls up on YouTube:
http://www.youtube.com/stopcallingmyphone
May 13th, 2008 at 9:43 am
Heather strikes again! Despite my demands for “Account Services” to cease and desist, I have been harassed over the past months by Heather and her gang of henchmen. Today, after hitting #1, I was connected to a male representative. Per ususal, I asked for the name of the company, phone number, address, etc. No answer, not even good dancing around the issue. I asked for a website, he hesitated and in the background I heard a female voice say “tell him it’s http://www.accountservices.com.”
He didn’t. He did say “Hah! Got you sucka” and hung up on me!
May 14th, 2008 at 8:19 am
I just got a call about the same thing but the number that showed up was 850-433-1850. I called it back and it was someone’s cell phone #.
May 16th, 2008 at 11:11 am
I appreciate this blog……. I too just got a call from Heather, and I too pressed 1. It sounded really phishy. I finally asked them what company they are. The man seemed frustrated, and left me with “Account Services.” I told the man it wasn’t a good time, and that he could call me back. So, I gave him my number and a good time to call back. I wanted a moment to go online an check this out for myself……………..glad I did, but honestly, never ever ever give your credit card info out over the phone unless you are purchasing something, or paying a bill………and even then try to find a diferent way. Scamming jerks!!!
May 20th, 2008 at 2:48 pm
Me too. 4 calls in the last week. Now, I always hit 1 to waste some of their time.
May 20th, 2008 at 3:00 pm
I’m in Nebraska and get at least one phone call a day, every day of the week. It used to be once or twice a week, but now it’s every day. We’ve been getting calls from “Account Services” for well over a year. If I hang up without pressing 1, I get called again in a few hours. I’ve talked to at least 10 of these people and requested very nicely to please stop getting phone calls, but they hang up on me. Every time I get hung up on I get all worked up and my blood pressure goes sky high. I’ve contacted our phone company (Windstream), and they won’t do anything for us except offer a service (that I have to pay for) to block certain numbers. When I hit *69, it’s a private number, so no number to give them. I told Windstream that it was a scam and it’s driving me crazy, but they won’t help me. We bought a new phone set with a “do not disturb” button that sends all calls straight to voicemail, but I forget to use it sometimes and they wake my daughter up from her naps.
I think I’ll be investing in caller id and an air horn.
May 22nd, 2008 at 8:20 pm
I just got a call today from “Angela.” She asked for my number to verify it. Before I told her anything, I asked what credit card she was calling from. She hung up on me! I knew right away that it was a scam. I tried calling the number back, but the operator that came on said that that number did not exist.
The number was: 506-222-26707.
If they ever try calling me again, I’m going to play it out as long as possible.
May 27th, 2008 at 5:15 pm
My sister made the mistake of speaking with them. Now she’s disputing a $990 charge on her credit card. The credit card company investigated and sent us a statement from Americare saying that they had recorded verbal contracts with my sister. I listened to both. One recording is 2 years old, client’s name is different and client is obviously very elderly. Second recording is my sister, but it’s very brief and does not reference any charges from Americare or services. Just says that someone will call her back.
May 30th, 2008 at 1:15 pm
I just received my first call today. As soon as I asked what card they were from, the girl hung up on me. I don’t have Caller ID.
We need to bring this to the attention of a Congressman. There needs to be a law that allows phone traces for suspected instances of fraud. We can put a man on the moon and we can’t find out who is obviously out to steal money from people.
June 5th, 2008 at 11:26 am
I just received a call with the exact info as originally called. Same thing and when I told them that they were calling a cell phone and it is a violation of the FTC they hung up.
June 21st, 2008 at 6:25 pm
I just got a phone call earlier today from “Account Services” offering to lower all credit card interest rates. It was an automated message that tells you to press 1 if you have either a Visa or Mastercard with an interest rate over 10.9% or press 2 if you have already recieved this phone message and wish to be removed from their calling list. I pressed 1, because I thought it was very interesting that I was recieving this call, considering we just lowered our interest rates within the last two months, so I wanted to see who it was. A woman picked up the line, (there was a lot of telemarketing background noise) and she asked if I have a Visa or Mastercard with a higher interest rate, and rattled on about the interest rates will be spiking again after July 1st. I told her that I have one Visa – with a very low credit line, and it is maxed, and she said “One minute, I’ll make note of that” – She then asked if I have any other cards, I said I do, but they are both department store cards – I told her they are a Home Depot store card, and a Radio Shack – - Then I added that my Home Depot is not a combo Visa/MC/Home Depot – She no longer seemed to be interested in me. Then she quickly asked about my husband – “What about your spouse, does he have any Visa or MC’s?” I said “Nope – He only has an American Express…and I’m sorry what company are you calling from?” …Very quickly it became silent, and then I heard her hanging up the phone.
As a lot of you guys did, I am going to use the link that is posted above to report this to the FCC.
June 27th, 2008 at 11:12 am
They used to call us here in Nebraska as much as twice a week! Now, it’s down to twice a month. I looked up one of the phone #’s by entering it into Google and it said that it was a residential number (in Idaho). So, I tried calling it just to see, and sure enough, I get some people’s answering machine. They are definitely spoofing other people’s numbers!
July 1st, 2008 at 8:21 pm
Keep in mind these scammers and the lovely “Heather” read these posts just like we do. Anyhow… Heather from “Account Services” called me 4 times prior to today – indeed, asking to not be called didn’t work, nor did asking who they were, as they hang up each time. So did the supervisor when I managed to get that far last time. Well, today was a little different. The predictive dialer once again caused my phone to ring, and todays script was revised. Today the script said this was the last time, the final chance to lower my interest rates. I pressed 1 to try again. By the way, for all you readers, I have NO debt, zero, zip. I went ahead & pretended to be very interested in the offer, made up some balances and interest rates, and after being on hold a couple different times, the supervisor hopped on the phone ready to help me get those rates lowered. He asked for my credit card number so he could “verify” my credit worthiness. Now I was able to stall and finally ask for a call back number so I could get the information to him – and he gave me a toll-free number!!! During the past calls they have insisted they have no call back number they are outbound only (of course) and they have always insisted they were in Atlanta. I will wait to share the number in this posting as I am in the process of verifying more information and filing a couple different complaints and I don’t want to do anything that might hurt the complaint or an innocent business, in case these clowns were “posing” too. I just wanted to share this with you because you can really catch more flies with honey. Next time they call you, drop the horns and whistles and be ready to really want their help…. be who they are looking for and find a way to get them to give you their info, it worked to act totally credit-stupid. DOCUMENT EVERYTHING!!! What was on your Caller ID, time, date, duration of call, take every note you can, perhaps one of us can be the David that breaks Golliath. Good Luck. As soon as I verify the information I have, I will share it. Thanks to everyone for the posts. It really helped me form a very passive attack.
July 2nd, 2008 at 1:38 pm
These people call me every couple of days or so, and then they ALWAYS hang up as soon as I say anything.
July 3rd, 2008 at 10:51 am
Surely there is someone who has quit working for these jerks who would be willing to blow the whistle on them. Please, someone, tell us how to contact these idiots!
July 18th, 2008 at 7:00 am
I have been getting this calls for about 6 months. I finally picked it up yesterday, and the lady on the phone said she was calling from dallas ( number showed 123.456.7890). She did the same talk saying she could lower my interest to 2.9%. Since I knew this was a scam- I played along with it for some time and finally said not to call me. She got upset at me said I was a stupid man to be paying high interest etc.
I said to her to Never “F—” call me again.
July 18th, 2008 at 3:00 pm
I’ve been getting these calls about once every couple of weeks for at least a year. Today, I asked to speak to a supervisor and said that it was very important. They just hung up. I, too, am on a do not call list. i’ve informed them of this on several occassions. They have an option to press 2 if you don’t want their calls. That doesn’t work either. When they answer the phone (if you decide to press 1 and try to get to the bottom of it all) they say, “Financial Services”. They won’t tell you what credit card company they’re with or how they got your number.
July 21st, 2008 at 12:07 pm
Found this website in frustration. I’ve been getting calls for at least a year.
Now… people are calling us. Apparently they’re now using *our* phone number when they make calls.
Please don’t assume the numbers you see on your caller are these crooks. In all likelyhood, it’s another victim.
July 22nd, 2008 at 10:00 am
7-22-2008: Call says”last day to lower your interest rates. No intro or company name. After you press”1″, a lady comes on (with a radio playing in the background) who says she needs your information to locate you account! SHE REFUSES TO ID HER ORGANIZATION OTHER THAN “FINANCIAL SERVICES”. I REFUSED AND SHE SAID “HAVE A NICE DAY”. SIGNED OFF.
B DOVE
July 23rd, 2008 at 5:32 pm
We’ve been getting these periodically for the last several months. Ask them to call you back at a different number & give them the local sheriff’s dept. phone #. I’m sure that the local’s finest may get tired of taking their calls and at that point something may get done about the turds on the other end. If you can’t beat them, help them beat themselves. Kill ‘em with a smile!
July 26th, 2008 at 11:02 am
I’m in Los Angeles and have been getting these calls for over a year at least. It’s not always “Heather” but I’ve gotten that tape too. I got the girl (sorry to anyone offended at “girl”) today to tell me the company was “Account Services with Visa and MasterCard”. I think we all know they are two different companies. I asked to be taken off their list and was yet again immediately hung up on. No ‘f u” no ’sorry to bother you” nothing. Just, click. I think that bothers me as much as the call itself and the fact they are scamming. They are just rude.
I really like the whistle and blowhorn ideas. Hate to do it to “employees” but if they can’t choose employment with ethical behavior, then screw ‘em. I’m sick of this. I wonder how many people get hooked in and what actually occurs. I imagine it’s elderly and poor folks who end up giving their account numbers and those numbers are then used.
July 31st, 2008 at 10:30 am
“Rachel” – the automated voice – called about lowering credit rates. I pressed 1 and “John” asked if I was interested in lowering my credit rates. I asked his name and company name he said “john at account services”. When I asked for his last name he hung up. These people know what they are doing, and doing it deliberately. They’re not unknowing employees of some company scamming people, these “operators” know what they are doing is wrong, criminal, and unethical yet they do it anyway.
August 4th, 2008 at 12:24 pm
I received a recorded call just like this today. After pressing “1″, a “Sherry” told me that she could lower my interest rate. After I asked her company name, she said “Account Services.” Then I told her that my phone number is listed under the “Don Not Call” list and I will press charge against her company for violating the law. She said “have a good day” and hang up. I googled for “Account Services” and found this page. So it’s more like a scam than soliciting. But I wonder how they got my real name. These crimals should be locked up.
August 4th, 2008 at 6:06 pm
I have received NUMEROUS calls from this company. I have tried “pressing 2 if you do not want to receive these calls any longer” and I’ve tried pressing 1 and speaking to someone. As soon as I ask the bank/company name I get “Account Services. We provide lower cost credit for all banks.” Ya. Right. I spoke to a person three different times. One time the person simply hung up on me when I said I was on the no call list. The second got angry with me and said “press 2 then!!!” and hung up. The third (just now) said “press 2 next time” and hung up.
Like others I googled the “company name” and got this blog. I think I’m going to contact the Attorney General of my state. Actually, I have a friend who is an assistant AG – so maybe I can get past some red tape.
The display today on my phone was:
UKNOWN CALLER
062-261-5311
I don’t know how they got “062″ to show as an area code, but it’s obvously bogus.
August 6th, 2008 at 10:15 am
Caller ID today was 239-437-4835. When I called the number, there was a poor quality recording that said “The number you have called is not in service” This repeated twice, then hung up on me.
I asked Denise (the woman who answered when I pressed 1 on the original call the company name): “Account Services”
I asked her for the website address, she said “Account Services”
Then she asked some guy in the background, he told her to hang up.
Oh well, I suppose it doesn’t cost me anything to hang up on the recording, but it sure is annoying. Thanks for posting this to try and keep people from getting scammed by these theives — though I am afraid if you are clever enough to search on the internet for info, you probably spotted it as a scam right from the start.
August 8th, 2008 at 1:01 pm
I faxed the FCC my complaint. They responded via email one week later saying this is the best place to complain:
https://esupport.fcc.gov/form1088/consumer.do?form_page=1088C
I referenced this blog post in the forms so they will have more info hopefully.
August 13th, 2008 at 8:27 am
I’ve been receiving these calls once or twice a day for months now. And yes, they call my cell phone, too which is especially annoying since I use Go-Phone. Cheers to those of you who are fighting this with the FCC and other authorities. Maybe once my youngest is in kindergarten I can join you. No time for htat right now.
I’d like to share some thoughts, though. One: Are all these calls coming from the same place? Maybe there are multiple companies using the same scam. Scary but know your enemy and all that… Two: I think they are using some sort of random number generator to populate what shows in your caller ID. That gets them past all of the ‘block the blocker’ technology. As for the reports of innocent people’s phone numbers and legit credit card companies numbers showing up, yes maybe they are doing that intentionally and maybe it’s like monkeys, typewriters and Shakespeare. Three: Does anyone else wonder if this is what you wind up doing if you respond to those “I made $200,000 working from part time at home last month” ads on TV? Lastly, these people are obviously very clever criminals. Petty harassment means nothing to them. It may cost them a few employees (which is all to the good) but they will just hire more. I know the legal avenues may be frustrating and time consuming to follow but they are much more likely to bear fruit in the long run. Keep in mind, though that not only are government agencies more likely to listen to you if you follow procedures correctly but attempts to ‘trap’ these criminals by providing false information may put YOU at risk for criminal prosecution for fraud.
Thanks again to all of you who are fighting this. I will join you soon.
August 14th, 2008 at 10:15 am
Got a call this morning from an “out of area” caller. It was Account Services. I questioned again what the company was, told him I had no such credit card, and that I was on the do not call list. He said you aren’t on the do not call list jackoff, if you answered this call and he hung up. Nice.
August 14th, 2008 at 1:05 pm
See:heatherwithaccountservices.com
August 27th, 2008 at 2:49 pm
I got a call from 506-220-30785. It had the prerecorded message that it was my last chance to lower my credit card interest rate and to hit 1 to speak with a representative. It did not say who it was that was calling.
I can’t block the number because it is too long, and even if I could, Verizon says it would only last for 30 days and I would have to block it again…oh, yeah, also costs $4.99/month for that feature that is only good for domestic calls.
And, they say that this past February the FCC reversed it’s DO NOT CALL immunity for cell phones…so we are totally unprotected from telemarketers now. Take this to your Congressman! I know I’m going to take it to mine! It’s like the FCC is protecting these opportunists who are breaking the federal communication rules in the first place.
September 8th, 2008 at 11:16 am
Just thought that I would give this a bump. I hopped on trying to find some info about thise thing and to see it’s happening to other people, kind of sucks.
Anyway, I will be following up with it locally and if I continue to get calls will try to figure something out. Just to post something that might help someone out there, the call that I received came through a number of 234-567-8900 and I hit “1″ to tell them not to call again. I had a man named “Randy” answer who told me when I explained that this was my cell and not to call again that, “he was listening to me, really, but there wasn’t anything I could do about it.” When I heard that I tried to ask him who I should talk to and he hung up on me.
If I get harrassed again and again, I will have someone’s head for it.
September 10th, 2008 at 8:22 am
I received a call and pressed 1 for lower rates.
Said they were from Account Services.
Call came from 954-425-8545 Deerfield be FL.
Spoke with Dean who wanted my credit card number. I asked for something in writing before giving my credit card number. He kept trying to convince me to give him the number so he could call the bank and reduce my interest rate.
I told him I looked them up on the net and there is a Scam Alert on them.
He put his “supervisor” Cody on the line.
I told Cody I will not give my credit card number without something in writing.
He hung up.
September 10th, 2008 at 12:36 pm
The company is “Dynamic Financial PO box 7775
San Fran, Calf
94102
Customer service number given me was 888 933 2841
September 12th, 2008 at 2:16 pm
I received a call today from account services. The phone number was 954 4258545 which is a Deerfield Beach Florida number. When I asked where they were located they told me Maryland. When I asked a name, they hung up. I zm on the Do Not Call List, and I have reported people, but I am not sure if this is enough information to report them. I asked what interest rate they were going to decrease — we have no interest — house, two cars, everything is totally owned and we do not run a balance on credit cards, o we pay no interest.
September 13th, 2008 at 6:59 pm
I’m with Sue. I’m disgusted Verizon charges to block numbers. Any idiot can see that a number with 506 and one too many digits is bogus and should be blocked. the last call I got was from 506-225-72563 and it DID sound like someone from New Brunswick Canada. I recently gave my info to them and someone is probably using it now for a SCAM!! I suggest contacting them at melissa.bochar@gnb.ca or 1800-561-0123 and telling them how you feel about these calls coming out of New Brunswick!! One good thing is you can put them on when they ask for your VIN or credit card # you can waste their time, then finally tell them…OH, I DONT even have a car, Or don’t even have a card just to frustrate them. I gave them a bad time and told them I was looking for them last time and haven’t been called since…Texas Dan
September 16th, 2008 at 2:26 pm
i’m very gullible & i am trying to pre-approve for a house, so i thought maybe i had been checked & someone found a reason to lower my interest rates, so i gave in & gave my numbers….i feel so stupid….i am so glad i checked this site right after…i called imediately & closed my accounts before anything could happen, so hopefully that worked….they just tried to call me again from the “verification” part & i told them to “eff off” because I know you’re not real and i don’t know how you sleep at night…she said “no…no…no…..you don’t deserve our help” and hung up on me!
oh my gosh this is fricken insane!!!i don’t understand how these people sleep at night?!!! we need to get laws that screw these people into the ground!!!!
September 18th, 2008 at 10:43 am
I just started getting these calls a couple of months ago. Pretty sure it was a scam, came in from Phone # 305-464-9429, I pushed “1″ to see who they were. He claimed to be able to lower any Visa or MC interest rate. I asked what company he was calling from, He said, “Account Services”. I said I didn’t have an account with him. He said they are the world’s leader in something.. I cut him of, said I was on the Natl and TX no call lists, and why are they calling me. He had the balls to say, ” Then why are you wasting my time by pressing “1″”??!!!! Wasting HIS time, that’s precious!!!
September 18th, 2008 at 10:55 am
Details on the phone number that called me:
(I’m not going to pay the reverse directory fee to get the other “available” info:)
Phone Number #: (305) 464-9429
Owner Information: (305) 464-9429
1 address in Fort Lauderdale, FL
Name:
Available
Address:
Available
Carrier:
NETWORK SERVICES LLC (TSR)
Phone Type:
Rate Center:
MIAMI
September 18th, 2008 at 11:13 am
I filed an e-complaint with the FCC using the link above – Thanks. Now I am taking it to the wireless provider:
NETWORK SERVICESUpdate your details
1649 BOBALI DR, HARRISBURG, PA 17104-3210
p: 999-2006
http://www.NETWORKSERVICES.NET
About NETWORK SERVICES
Network Services LLC, which recently acquired TSR Wireless, is an innovative national service provider of wide-area paging, voice mail, advanced call processing, prepaid calling and other high-value communication services.
September 18th, 2008 at 11:15 am
Surprise!! Network Services link does not work, phone number is invalid in 717 Harrisburg.
September 19th, 2008 at 4:30 pm
Sept 19 2008
just got scam call on my cell phone with the — last day for better rates.. display was 502 2272 3605 –yes an extra digit
and they mumbled the Credit card account name ( slick huh?)No i didnt follow ther phone tree press 1 to talk to someone press 2 to stop getting phone calls.
My cell phone and home phone are BOTH on the do not call list
what part of DO NOT CALL LIST fosters a challendge to these scammers? Can someone find these low lives.. and fine the heck out of them NOW.. ( havent they heard credit/economu is in the dumper.. like I would extend myself to another credit card dept.. get real ) THIS IS A HORRIBLE SCAM who would want to deal with a scammer ? get real
KA
San Diego CA/ Verizon cell
September 22nd, 2008 at 4:55 pm
I got this call again today (have been getting them for months in spite of asking them repeatedly to remove me from their list) and asked the guy I talked to for some more information. He said they’re local, and I asked him to define local. He said Minneapolis, which is not real local to someone who lives in Portland. I asked him if Minneapolis was where headquarters was, or just where his call center was, and he said they had call centers all over the nation.
I called * 69 and found out the call actually came from 503-207-0634, a land line in Portland, Oregon. So, I’m not sure whether I actually found out anything or not, but this is what I have, and it’s the same scam, the same words, as others have gotten.
September 23rd, 2008 at 4:14 pm
Tonight was my first night on the job and just found out all this information about it being a scam! If you could PLEASE provide me a number for the Tampa Bay area to which I can report them (seeing as I’m working on the inside here) I would greatly appreciate it! I don’t think I can stand going back there for another day knowing they steal people’s credit card information. I’m not a crook and will have no part it doing this. I have obtained about 4 people’s credit card information, oblivious to the fact it’s a fraudulent company, and will call them back tomorrow warning them about “Account Services” and to immediately call their banks or cancel their cards
September 23rd, 2008 at 11:19 pm
Hi, has anyone REALLY found the REAL name of this company because most all those listed have denied that it’s them. If we can find what city they are really in, and all I’ve found out so far is one of them told me he was in Florida, we could talk to telephone service providers in that city, and you can bet with this many calls going out they’ll know who this is, and ask them to stop this criminal use of their systems.
I’m very shocked to see some people have gotten so many calls. Some people talk about changing numbers but they’ll just call your new number, too.
Complaining to the FTC might work if you actually had a correct phone number. But with all these complaints I’ll bet someone at the FTC knows more about this, I’ll call them soon and try and find out.
If you try to complain to the police or the phone company, don’t let them tell you laws are not being broken, because if they call you after you’ve asked them to stop, that is harassment, and most police officers will take an harassment complaint if you are firm in wanting to file a complaint. But again unless you have the REAL phone number it is coming from, there isn’t anything they can do.
There are procedures in most states, that of course vary from state to state, where you can go before a judge, explain the situation, and he/she can order the phone company to actually put a trace on your phone, I’ve done that and it worked in a previous situation.
If I can’t find out who these people really are from you folks, I’m going to give them one of my real CC numbers (on a card I never use etc.) and then I’ll know exactly who they are. And if they are in the US, when I find out who they really are and where they are, one way or another they will be put out of business. If they are outside the US then there is almost nothing you can do.
But the key is does anyone really know exactly who these people are? If you give me their fake phone number from your caller ID, that’s not going to work. I’ll check back here often, thanks.
September 24th, 2008 at 8:24 am
Alan, we don’t know – they’re disguising themselves very well. Several of us have filed complaints with the FCC, but the FTC might be a better way to go. Please let us know what you find out. As the economy worsens, people are likely to get so desperate they’ll fall for this more and more.
September 24th, 2008 at 8:59 am
Jen, thank you, well if anyone has fallen for this they should be able to tell from the CC company exactly who charged their CC. I have contested many charges over the years on my CC and as a last resort I’ll give them one of my CC’s, if they call again, and then we should know who they are.
If we can find out where they are another thing that can be done is find their “help wanted” ads for telemarketers, and then complain to the newspaper to stop running their ads.
September 24th, 2008 at 11:25 am
I found this that I’m pasting below at this source: http://www.ripoffreport.com/reports/0/362/RipOff0362841.htm
To anyone being harasses by a company that keeps calling you and claiming to lower your credit card interest rate. There message starts off with–this is heather with account services, or hello don’t be alarmed this is your final offer to lower your credit card rate.
Well these people have been calling me at least twice a month for the last year and could not find out who they were they are a rip off. they claim to show you how to save it least 4000.00 in credit card debt over next few years, and want to charge your card 600 dollars to do it. Anyone that can do some simple math can figure that out.
I managed to get a phone number and address of one of these companies. So i waited for them to call me again. Well they did today. so i called them at they’re real number. All the man wanted to know is where i got this number and who gave me this number. he was very worried on how i got there number. He also said it is not possible to get this number it is not listed. Well i said ’sir, i am talking to you aren’t i. I just called this number. well he got someone else on the pohone and they said they would take me off there list as soon as the owner came in. I said well let me ask you this why won’t your representatives give out your phone number. they said ‘ well we don’t want people calling here all the time’ i said exactly now you know how i feel.–well to anyone that has had it with these companies call and harass them now but better do it soon i imagine they will change number soon or if your to the point of pressing charges against them here is there info–Liberty money management sevices 2202 curry ford rd orlando, fl 32806 1-866 211 1277—
one more thing if ypu would really like to get back at these people go to florida secretary of state dept. and find out the owners name and lets start calling him too. I really hope i am not the only one fed up with these companies harassing me.
Harassed by credit card rate reduction companies
dillon, South Carolina
U.S.A.
September 24th, 2008 at 11:27 am
Account Services,card Holder Services,mershant Service, Credit Card Services
Phone: 866-2111277
Fax:
2202 Curry Ford Rd
Orlando, Florida, 32806
U.S.A.
September 24th, 2008 at 12:06 pm
I am still dazed that me of all people who is a stickler about everything let one of the million calls get through. I was over tired, stressed, and distracted so when I heard the pre-recorded message I pressed “1″ and a guy answered who said his name was Brian Harris with Credit Card Services. I immediately felt like I should hang up and continue to ignore these calls but NO I fumbled through the call feeling suspicious the whole time. None the less when I asked for a number he gave me 800-436-7927 which is legit BUT the caller id stated 850-237-2674 from Blountstown, FL. Of course the number didn’t work and when I reverse searched the number it only said it was a land line either private or unavailable. Still feeling like the world’s biggest idiot I immediately called my creditors and cancelled the accounts. I am praying that will be all that comes from this other than me reconfirming I don’t trust anyone and will continue to just hangup right away if I even answer.
September 24th, 2008 at 5:59 pm
They tell you to say you are in a call center based out of a different state. (They told us to say San Francisco, Calif.) but the base is in Tampa, Florida. If you guys want to get them back and harass them, their number is 813-418-5811. “Naomi in Human Resources” will answer, IT IS THE DIRECT LINE, not human resources. She’s a scammer too so feel free to unload on her or for the ring leader, ask for Jason. Also, their address is 8413 Laurel Fair Circle suite 100 Tampa, Florida. I have called the The bay news team, florida attorney general, and a complaint line since last night, they all told me the same thing: File a complaint online. What is this world coming to?
*Warning they do have caller ID so if you do not want any call backs block your number!xt
September 26th, 2008 at 11:13 am
># sorrytosay said:
>May 2nd, 2008 at 10:42 am
>What can I do to help?!?!?!?!?!?!?!?!?!?
>I was stupid enough to work for these people for a few hours. I might have information enough >to get them investigated. Any ideas?
SORRYTOSAY; if you have any info on these people whatsoever you should or should have posted it so that others would know more and be able to choose a course of direction.
September 27th, 2008 at 8:50 am
I am from Winnipeg, Canada and have been receiving similar automated messages with varying frequencies for the past eight months. However, these calls are different as the message is from “Megan”. I was able to put a call trace (*57) and informed the national police force in Canada (RCMP) through their web site “Phonebusters”. Unfortunately, I an still receiving these automated messages. My recent attempts to connect with a live operator have met with an immediate hang up and the name “Dynamic Financial”.
September 29th, 2008 at 3:45 pm
what we have here are a bunch of businesses who don’t know their ass from their head. One company known as a “Lead Provider” sells your phone number and a automated system calls you then a person weads out the unqualified calls and “live transfers” (patch’s) the qualified calls to an debt agent. The problem is the “Lead Providers” system is fucked and broken calling anyone and everyone.
here are a few companies that provide leads.
http://www.ammgroup.com
http://www.debtleads.net/livetransfers.html
it seems that most of the calls are coming from Florida debit reduction companies.
It’s the Lead Provider and Live Call Transfer people who are hanging up on us.
September 30th, 2008 at 11:36 am
I am getting annoying calls from Jonathan in Account Services / Card Services too. Filed a complaint to FCC in the url
http://www.fcc.gov/cgb/complaints_tcpa.html
Thanks guys.
September 30th, 2008 at 11:59 am
I just received a call from them as well. I let the woman explain their whole proposition to me. She said they work with all the major credit card companies, they get better interest rates than I can, though didn’t say on what. I asked some follow up questions about their services, just generic stuff to find out more info. After 5 minutes of this, I told her was not interested and please remove me from her list. As soon as I said that she called me an ‘idiot’ and a ‘bitch’ for ME wasting HER time! I said look lady, YOU CALLED ME! The fucking nerve. I tried doing a *57 but got a message saying that service is not enabled from my line. I’m sure this isn’t the last I’ll be hearing from them.
October 3rd, 2008 at 11:22 am
When I told Katie that I was supposed to be on their do-not-call list, she asked if I hit ‘2′ on the automated menu. I said, yes, I had already done that previously and “You’re still calling me.” She said “Then there is more than one company calling you.” Could have pointed out that her company is the one calling me, not her client! I asked for a phone number. She said she has one for HR and for Finance. She wouldn’t give them to me because “they’re not for the general public.”
One possibility to try is to say you are out of work and really interested in working for them — after telling them your credit card balance is $0. Maybe you can get a “real” phone number and ask the authorities to look into it.
Unfortunately, the more often I take these calls live, the more frequently they come. I guess it’s back to using the answering machine as a screener again!
October 3rd, 2008 at 12:18 pm
ALERT: NEW NUMBER–(305)445-8932
Heather with Account Services (auto-call) called to offer lower interest rate on my credit card. “There is nothing wrong with your account”, press 1. I did, spoke to a woman and asked what company was calling, she said, “Account Services”. I asked if it was an existing account, “yes”. I asked what card, “Visa”. I asked what bank was backing the card, she hung up. Caller ID listed “Unknown Name” with the number (305) 445-8932. Called it back, disconnected.
Anyone know who to report this to (for all the good it will do)? Thanks.
October 7th, 2008 at 11:54 am
I got a phone call from 386-985-5500, which was listed as a Florida call, and according to another web site is listed as Jewel Weber. The man on the line offered to lower my credit card interest rates. After confirming/finding out some information I was passed on to Jordan Harrison who claimed that he was in San Francisco. He said he was from Dynamic Financial and that the company could negotiate with my credit card companies, using the message that they wanted to record, to lower my interest rates. They would make their money from the difference on the lower rates. What he really meant was that they would make $990 from the charge that they wanted me to authorize to my card. The 386 number had been changed to another number and that number had been disconnected. “Jordan” also gave me a toll-free number to call 888-933-2841 at which there is a recorded message or hang on for customer service. I did not.
October 8th, 2008 at 2:05 pm
I just got the automated call today, and when I pressed one, I asked which financial institution they represented. He said “Bank of America”. I asked him for his toll free number, and he gave me 1-800-858-0561. When I called that number, I was routed directly to an agent. No automated message or anything like they. She requested my account number. I asked her what credit card company she worked for and she said Visa.
The originating number was 909-650-9162.
I knew it was a scam immediately because I have no credit cards.
October 10th, 2008 at 2:10 pm
I just received a call from ACCOUNT SERVICES stating they can lower my interest rates but would first have to verify my account. They are NOT with any cc company so beware. The number came across my caller id as JEWELL WEBER 386-985-5500.
Be carfull of these people wanting to steal your finances!!!!!!!
October 15th, 2008 at 9:45 am
I also just received such a call from 506-221-8847 from Account Services claiming that they can reduce my rates. Once I started questioning the agent on the phone on how they got my information, they hung-up on me. I attempted to call the number back and got a message that the number was not assigned. It appears that this scam ring is hijacking phone numbers to mask their identify.
October 21st, 2008 at 6:19 am
We are getting unknown calls from 850-237-2674 also. My policy is: never answer an unknown call – they can leave a message if it’s legitimate. That saves me from dealing with untrustworthy individuals or companies.
October 21st, 2008 at 1:06 pm
Hi guys, I am hoping someone here can answer my question. I keep getting these calls,too, and today I pressed “one” to speak to their representative. They picked up the phone and said, “are you inquiring about the lower interest rates?” I said yes. They said, “Are you Mrs. ____?” I said yes. And they hung up.
I wanted to be taken off their list! By what I said, is it possible I authorized something to be charged to one of my accounts? They did not ask me for, or seem to know my credit card info. But they did know my name, which disturbed me.
What do you all think? I called Experian and had a freeze put on my credit, so no one can open a card in my name or anything like that, just to be on the safe side.
But what was the purpose of talking to me briefly and then hanging up? Did I just get scammed?
October 22nd, 2008 at 8:29 am
I just got the same type of call from 50622873421. Interesting…She actually thought I would give her that information? This is nuts!
October 24th, 2008 at 1:47 pm
I actually just received a call from them too and she asked if i was interested in lowering rates. I knew this is a scam because I have been getting so many calls from them about lowering interest rates and final notice on auto warranties. I asked where shes from and all she kept saying was account services and wouldnt give me more info.
October 30th, 2008 at 11:44 am
My husband fell for it – gave the gal his cc number and can’t remember if he gave her his SSN or not. I just found this thread, told him to call his cc company & tell them about it. Does anyone know what “account services” does with the info? Charges to the card? Maybe id scam getting a card in his name? Any advice on how to protect ourselves? Thanks.
October 30th, 2008 at 1:31 pm
Laura, I’d call the fraud dept of the card he gave out and get them to cancel and replace that card/account number. You might also call your district attorney for advice, and in hopes they can find enough out to prosecute these guys (some DAs are trying). You should monitor your credit and financial accounts closely – all the ID thieves I’ve heard of go to work REAL quick, so if you don’t see any fraudulent activity within a few weeks, you might be safe. Again, the DA’s office might have better advice.
October 30th, 2008 at 2:40 pm
I just got this damn cell phone call from “Heather” at “Account Services” and HERE IS THEIR DAMN NUMBER! CALL THEM AND TELL THEM WE ARE SICK OF IT! IF IT’S NOT SPAM IN MY EMAIL IT’S THIS CRAP ON MY CELL PHONE!
HERE IS “HEATHERS” NUMBER AT “ACCOUNT SERVICES”: 760-204-8410
(don’t worry there is a typo in the phone number either, I have triple checked I posted the correct number)
October 31st, 2008 at 10:57 am
Thanks Tim. I just got a call from them too. I will be calling the number to give them a piece of my mind.
November 3rd, 2008 at 2:32 pm
They have called my business number for years. I have tried to get them to stop and finally chose to blow a whistle into the phone. I thought this would work, however, the low life on the other end called me back immediately (caller ID showed as “out of area”). I picked up and hung up; this went on several times until I let it go to voice mail. She left a message saying, “…if I could I would fucking strangle you through the phone line.” Unbelievable! I have finally changed my business phone number (I did NOT want to do this). And, it is now NO LONGER posted on my web site.
November 3rd, 2008 at 5:24 pm
I’m not certain, but I think that a legitimate (and by legitimae I mean legal, not necessarily not shady) credit counseling firm is being imitated by, and confused with, some fly-by-night scam outfits. For months I’ve been receiving automated calls about lowering the interest rates on my credit cards and each time it’s supposedly my ‘last day’ to do so. Tonight for the first time I actually picked up the phone and pressed ‘1′. I was immediately connected to a woman who identified herself as Chantell Vasquez and she said she was with Dynamic Financial. She explained how the company had been founded by three lawyers to help negotiate lower interest rates on credit cards, car loans and mortgages. She asked about the rates on my credit cards and after getting a bit of personal info fromm me (not my cc numbers), she put me on hold to see if I qualified for lower rates. She came back on after a minute and told me that I did qualify and how much I could save over the next three years. I had told her that I owed just under $24,000 on one card and when she came back, she stated the exact amount that I owed, so I assume she was able to access my credit rating or cc account somehow. At any rate, she told me about the 3 guarantees that her company makes, and said she would send me out a package that included an analysis of my debt and a payment plan that would be created specifically for me. She then gave me her customer service number (1-888-933-2841) before connecting me to the verification department. A woman named Naomi then asked for my address and phone number, etc. She also asked for the cc number on my highest interest cc which I thought was odd, but she already knew the first number and said, “the one that begins with ‘5′. She explained that one of their financial specialists would contact me within a few days, and together we would speak, conference style, on the phone to my cc companies and he would negotiate a lower rate. The fee for this would be $990 which would be put on the cc. She then said that she was going to start a recording verifying the information and guarantees the company had given me, and that if I had any questions, to ask them before the recording started, as the recording was timed and if I asked questions, they would have to stop and start all over again. I had no questions so she began, but her second question was if I gave permission for Dynamic Financial to place a charge of $990 on my cc. I said that I wasn’t told it would be charged now, and the first woman came on the line and was a bit upset, saying that she had told me about the fee. I pointed out that she had indeed told me about the fee, but not that it would be charged to my account before the company did anything for me. I told her that I was expecting to receive the information and analysis packet she had said would be mailed to me and I would have to sign for, and that I wanted to look at that first before agreeing to anything. She told me that they used to do it that way, but the company had difficulty collecting its money, so now they deduct the fee right away. I told her that I wasn’t interested at this time, that I wanted to find out more about it first. She told me to go to their website (www.dynamicexperts.com) and also to check them out at http://www.bbb.org. In checking out their website, it appears that they do credit counseling, but it didn’t say anything about negotiating lower interest rates for you, only that they would give you the info and knowledge to help your finances. At any rate, I did call back the 1-888 number I was given, and a recording stated that I had reached the offices of Dynamic Financial, so it seems to be a legit company, but shady in that I, like anyone else, can re-negotiate lower rates directly with my cc companies myself, without having to pay anyone almost a grand to do it! However, I suspect that some scam artists are now mimicking this companies tactics in order to obtain cc info so they can use your cc. Just to be on the safe side, I closed my account and am opening one with a different number. By the way, Dynamic Financial is not regulated by BBB, but they do have them listed as having 7 complaints against them over the past year or so, and they gave them a ‘C’ rating. Hope this helps.
November 5th, 2008 at 10:04 am
I have also been trying for months to get these jerks to stop calling our number, because we are on DO NOT CALL and we we don’t even have any credit cards!
I have filed 2 complaints now with our state (Oklahoma) attorney general’s office (telemarketer violations) and now with Florida’s, since the calls are supposedly coming from Florida. Although I had it out this morning with an “Account Services” lady with a thick Indian accent, making me wonder if why they are so hard to catch is that actually they are in India?
Well, she refused to tell me the real name of her company or give me any phone number, which here telemarketers are required by law to do when you ask. She flat out wouldn’t. So I told her what they are doing is illegal, and she argued with me that they are legal, yelling over me when I tried to point out various ways they are violating my state’s laws, and then she hung up on me. Funny thing is, you’d think after an exchange like that they’s take our # off their list as being a potential problem, but they won’t.
This really bugs me, so, I am going to keep logging their calls and keep complaining; maybe by the time they get caught there will be overwhelming evidence.
November 6th, 2008 at 9:10 am
Okay my husband and I just got a call from 386-304-9434 automated at first lower interest rates press 1. I did & got a lady….she explained everything and then needed my credit card number so she could listen to my balance and make sure I was in “good standing” she said I didn’t have to tell her my number if I didn’t feel comfortable just simply press it in when it asked for it….Man these people think I am STUPID!!! anyways the only info I could get out of them was name of company Account Services (HA go figure) and a man got on the phone named Micheal Davis (yeah rt). The # comes up unknown 386-304-9434 but I just dialed that number back about ten mintues after hanging u with them and it says it is disconnected!!! Not sure but I am about 99% sure this was a scam and how do we get them to stop calling. I am on the Do Not Call List!!
November 7th, 2008 at 10:32 am
I called the Minnesota Attorney General Fraud office. They told me there is nothing they can do but maybe the FTC can block the phone number. They call me a couple of times a week and lately I have been pressing ‘1′ and asked to have my number removed but they hang up on me. When I asked them to repeat their name, they also hung up on me.
November 11th, 2008 at 10:42 pm
HEY JEN… THANKS FOR MAKING THIS BLOG.
For everyone stating “I wish there is something
THEY (being a govt. agency) can do…
Sorry folks, we can put a man on the moon, but we can’t stop these thieves. This is a stealthy technology issue that COPS (and Attorney Generals can’t stop or touch.)
Here is a link where ANYBODY on this list can go in order to spoof a phone number (so you can place a call and show up on Caller ID as a legitimate business… thereby rendering Caller ID Blocking useless…) https://www.itellas.com/callerIDSpoofing.php
By “SPOOFING” a legitimate phone number, our band of thieves are basically stealing someones home phone number or business number… After the “real” person gets wind that his/her number has been pirated, they cancel their number and get a new one.
I got so tired of “Heather” and all the other crooks out there, I got CALLER ID. Now when I get a call from a weird area code, I simply let it go to an old fax machine I had laying around. This way, I can tie up their resources for as long as possible and with my “burden” on their staff, they make less calls during the course of their shift.
I also purchased from Verizon the “ANNONOMOUS CALL REJECTION.”
This adds $20 to my monthly Verizon Bill (kind of pricey) and it will stop MOST of the crook calls. However, if the crook pirates a real number, it doesn’t get blocked. Only calls that are identified as ANNONOMOUS, or PRIVATE, or UNKNOWN CALLER (from my experience) are totally blocked. Today, I got a call from area code 303 (Colorado) and since it had what used to be someone’s “real” number, the call came though to my house even though the top part of my Caller ID have Name Unknown.
I’m probably going to get rid of my home phone and just use my cell phone from now on and I suggest EVERYONE here tell you phone company you are thinking of canceling your home phone too. Maybe when our phone companies start believing they are losing disenchanted customers, THE PHONE COMPANY WILL TAKE SOME ACTION AND STOP THIS.
Again, here is the link if you want to try spoofing a call, JUST LIKE HEATHER. https://www.itellas.com/callerIDSpoofing.php
It is a service from a company called ITELLAS…
Good luck (and Itellas isn’t responsible) it is simply a technology issue that our phone companies CAN AND SHOULD ADDRESS!
November 11th, 2008 at 10:44 pm
I forgot to add, the Do Not Call List can do NOTHING to stop crooks. They can only get REAL telemarketers to comply.
November 17th, 2008 at 9:06 am
Apparently this is the company behind this:
Americare Software Solutions
P.O. Box 674406
Atlanta, GA 30006
(866) 884-6548
Billing Concerns:
(877) 383-7748
Give them a call and ask them just for there address… you will quickly see they are as crooked as a Nigerian banker.
November 18th, 2008 at 7:24 pm
I have been receiving these credit card interest rate calls (with either “private” numbers or fake numbers) for about 2 months.
I just received a call today from:
5-062-240-7528
and of course, it was a recorded message, and the message asked me to press “1″ to speak with a representative, which I did.
A woman answered, and said that she was from “Client services,” but of course would not give the companies name.
She asked me my name, and I told her that I am not supposed to give me name on the phone, and she said “you’re retarded” and hung up the phone
I think that I am going to scare them the next time that they call with a story…
KD
November 24th, 2008 at 3:12 pm
I’ve been getting these calls too from Account Services. They are pushy & rude and when I ask who they are with and which card they are talking about, they hang up. If I ask for a phone number, they say it’s a two part process and will give me a phone number AFTER they get my information, if I do not give them information…they hang up. If I tell them I know they are a scam, they hang up. I think the air horn is the ticket with this type of scammer. I’m buying one today, and if they never call back, then I’ll use it on my boat!
November 25th, 2008 at 9:06 am
I’ve been getting these calls pretty much every day. Today I pressed 1 to tell them to get me off their list. Got a woman who didn’t identify herself, but said she was with Visa and Master card services and would I like to lower my interest rate. I said no but I need to get off the registry. She asked for my name and number, and I said if you have an automated system that is calling people, you should be able to tell. She got pissed and said that she could not help unless I told her my name. When I insisted I could not give my info out, she just hung up.
I think I’m going to write to both Visa and Master card, telling them people are calling on their behalf. Maybe they will be able to do something.
November 26th, 2008 at 5:21 pm
Lets get these guys on the news. Call your local news station and ask them to investigate, They eat this stuff up.
If the Govt can’t help, lets hurt them by letting as many people know it’s a scam.
I also suggest everyone call there govt representivitves to encourage them to make spoofing phone number illegal.
November 28th, 2008 at 11:17 am
I’ve been getting similar phone calls for at least a year. I just hang up when I get an automated call. If I can’t answer the phone and no message is left I check the caller ID and run the number through google. I usually end up with a list of blogsites like this one. Got one this morning, that’s how I came here.
Are these guys really worth the time and energy? They aren’t going away. As long as people answer their phones and fall for this crap they will keep doing what they are doing. They obviously aren’t deterred by the consequences of their actions-personal or legal.
I’m pretty sure you’ve been had Linda. Your card number beginning with 5? Mastercard. All Visa numbers begin with 4 and Mastercard with 5. What I’m surprised about is that the woman said 5 since more people have Visa cards than Mastercards. I’d be curious to get an update.
December 6th, 2008 at 12:46 pm
We have been getting these calls for awhile too. First is was about car warranties then it stated lowering our interest rates. I hit the “1″ today and was transferred to a woman who asked me if I wanted to lower my card interst rates, I stated I had their number and will turn them in for calling us since we are on the Do Not Call list. She just said “F you” and hung up
I am tired of these people! BTW , we have no credit cards and the only loan we have is a car loan with zero percent interest.
If they could lower that, then does that mean the bank will pay us???
December 8th, 2008 at 3:17 pm
Just received my 2 millionth call from them today…ok, it just SEEMS like that many calls
I’ve taken to selecting option 1 to try to see what they say, of course any request to remove my number from the list is met with a resounding hang-up. Today I spoke with Rhonda, and I told her I needed to check my card as I might be over the $3K mark they need, could she please give me a number to call her back? That number is 800-436-1792, but when I call it I get a recording that says the “new” number is “ten-fifteen-fifteen Eight Thousand* 101-515-8000. LOL! How this can’t be contained and eliminated is beyond me… Thanks for this website! Good to see I am not alone in my frustration.
December 9th, 2008 at 5:48 pm
I too just had the gazillions phone call from thees creeps.
I ask for there phone # he gave me this # 866-9268 he said he was in Florida, I gave him a fake name, then he wanted me to get my credit cards, I told him that i could not get to them right now, he said that he had time, I told him that I would check with the BBB first before I do any thing, I ask for his name he told me Toni. I googled account services right away and found you all. I actually have yelled at these people before to stop calling me and warned them to turn them in , the phone calls stopped for about a month. Before that I had 11 calls in 2 day’s. I will call the attorney General tomorrow
December 10th, 2008 at 3:26 pm
They call us regularly…we have started putting the phone on speaker and then playing their game just enough to keep them on the phone without hanging up. We never give any real info about ourselves, we just tie them up while we do stuff around the house. Eventually the idiots catch on and hang up after a half hour or so of silence while we are for our credit card information…you can hear them talking to others….”I don’t know, they say they’re looking for their card info”….ha ha ha THAT’s how you get the last laugh. Sooner or later they’ll quit wasting our time…I look forward to these people being caught.
December 17th, 2008 at 1:07 pm
I just got a call from “Account Services”, and pressed 1 so I could ask to have my number removed, after which I was transferred to a man. He said he could reduce my interest rates, said there was NO FEE – they get reimbursed from the cc companies (why would they do that?). He then proceeded to ask about my credit cards, including if I have one with $1000 available credit. After reading these posts, I see they were planning to charge that up. I kept asking questions and not giving any specific information, and he finally hung up on me. When I went online to look them up, I found this – thanks for starting it. I hope they can be stopped before they take advantage of too many people!
December 18th, 2008 at 6:49 pm
Seems this has been going on long enough that the CIA or some alphabet government branch with tons of intel should do something about it. So much for Homeland Security. Every now and then I’m home to pick up the call and talk to these scamming bozos. They eventually hang up. And they’re guaranteed to called back, even if you threaten them. And that’s the conundrum – how the hell can we put these guys in jail, let alone fix the problems they’ve already caused. Anyone?
December 19th, 2008 at 10:19 am
I got a call this morning from “account services”. She knew my name & address. Wanted an expiration date on one of my cards & could I please go get a statement so she could verify the infomration with me. I kept interrupting her to ask questions. She said she worked for account services & they contacted Visa, MasterCard & Amex & negotiated a lower rate for me. I asked what was the fee for this & she said that it was free. She kept pushing for me to go get a credit card statement. I said that I could not at this time & asked her to call me back. Then I “googled” account services & boy am I glad that I did. This website was extremely helpful & confirmed my uneasiness about this call. I can’t wait to see if she calls back…!!!
December 23rd, 2008 at 7:48 pm
Hey, i worked for this place for a day and left because it was a scam, if the webmaster wants any details i’m willing to provide them, just email me.
December 23rd, 2008 at 10:32 pm
Ivan, why don’t you send your info to the FCC? Their website address is upstream in the comments here.
You’re also welcome to email me, using the contact form (http://bohemianrevolution.com/contact-form/) but I have no way of confirming if you’re who you say you are, you know?
January 7th, 2009 at 11:24 am
I have gotten these calls repeatedly. This time after I pressed “1″ and got through to a person, I said, “I’m on the don’t-call list, and you’ve been calling me repeatedly.” He hung up on me.
January 14th, 2009 at 5:08 pm
How do these losers sleep at night? I have had several calls from them. I played their game tonight. The call came from 305-474-9429. (Called it back right after we hung up but it’s disconnected. Interesting.) The first guy I talked to gave me the pitchl and I said I would like their company address, website and phone number as verification. He couldn’t give it to me . .said that was the next part of the process. He asked me if I would like to speak with a supervisor and I said “yes”. The Supervisor came on the line and told me the same thing and said they only give the company information to people who are qualified. I told him it was the biggest bunch of crap I’ve ever heard in my life and then asked him how he sleeps at night ripping people off like this? All legitimate companies are completely willing to give out their information so they can get more sales and make more money. He began yelling at me at that point. I just laughed and hung up.
January 15th, 2009 at 2:21 pm
FYI, I just filed a complaint with the South Flordia (West Palm Beach) branch of the BBB. The Case # issued is 67132786. I recommend that others file cases as well, and make sure to inlcude a link to this webpage in your complaint so that they can see how far reaching this is. The greater the number the people who complain, the greater chance that something will be done about it.
At this point, we cannot know if this scam is happening out of South Florida, but they do have a company called Account Services, and at the very least should be made aware that their name is being used fraudulently to solicit financial information in illegal ways.
January 15th, 2009 at 2:33 pm
FYI, you can actually post directly to this case using the link below; just please be sure to mention who you are so that they don’t attribute your post to me:
http://westflorida.app.bbb.org/complaint/new/0090036105
January 16th, 2009 at 2:41 pm
This took some patience!! This is a “wanna lower your credit cards, press 1″ usually when you press 1 and challange them and ask not to be called… you immeadiately disconnected!! I talked slowly and patiently and asked questions and acted like i was TOTALLY interested! I was able to get the caller’s name as well as the company name and call back. THEN I informed them that I wished not to be called and to take notice what the information was being written down and violations would result in legal action. The caller said he was VERY sorry and I would not be contacted AGAIN!!!
The company MCS of Texas, USA
1 888 786 6201 and the guy was PETER ROBINS
Hope this helps!!
January 16th, 2009 at 3:18 pm
I was just told by the BBB in Florida not to have people add comments to my own file, but to create your own. In fact, the link I included in my post (1/15/2009 at 2:33 pm) will no longer be active as of today. The more people who submit complaints, the greater the chances that the Attorney General in your particular state will be asked to intervene. I logged my case out of the Florida office, even though I live in California. Why? It just seems like the kind of scam that could easily be based out of Florida. The more details they have (including the non-working phone numbers that came up in caller ID, or the numbers you were given whether or not they worked), the better the chance they have of nabbing them, so please do file your own complaint at http://www.bbb.org.
I was also told to contact the following sources:
The Florida Attorney General Fraud Hotline 866 966-7226 (if you want to have Florida look into it)
The Department of Agriculture and Consumer Services (this agency regulates telemarketing companies) 850-488-2221
If you want to contact the Better Business Bureau of West Florida, Inc. you can call here: 727-535-5609 ext 3310
Your home state probably has the same numbers.
Thanks,
Paul
2655 McCormick Dr
Clearwater, FL 33759
January 17th, 2009 at 5:01 pm
I live in Canada, and yes, we get the same calls, shock and surprise.
well, I feel good now, wait, great. I just called back the #, got them (not sure how) and told them I wanted to lower my interest rate, and she stumbled over her words in shock. I told her I had a $20K balance on my visa and $30K was my limit…then I told her I also have a MC. I went along with them for a bit then asked how it all works etc, and she kept saying she would have to ‘qualify’ me first (someone in the background told her to say this) and would tell me at the end how it all works.
So then she put me on to her Supervisor to finish it, and I started asking her all these questions about the company, and I asked her why she works there, does she feel good about where she works, she told me she has worked there for 9 months and they work with the banks to lower the rates etc and I told her to go get a job flipping burgers b/c alteast they are real and the company she works for is not, and it is a scam, and I am complaining to the FCC , and it is all over the internet about their stupid scam and I lol asked her how does she sleep at night and I told her to get a real job not a loser job and I hung up. And, I am sure I said more than all of that
ahhhh, now, back to my wine.
January 21st, 2009 at 10:52 am
I’ve been getting these calls 2-3 times a week. It is very frustrating. We should be able to do more to stop this invasion into our homes.
January 22nd, 2009 at 2:11 pm
@ Diver law
I just called that number and asked them to put me on their do not call list. And he repeated my number (should be restricted? but somehow he unscrambled it) and then he said he would do so and before i could get in another word he hung up on me.
-.- everyone should try and call that number and asked to be taken off the list.
1 888 786 6201
January 22nd, 2009 at 4:05 pm
Automtaed call from “credit card company” – called 1 and got a guy – asked for the name of his company (was very surprised he didn’t hang up on me as happened in the past with this number). He said it was “Account Services” – I asked where his company, “Account Services” was located. He said he was in San Francisco. Told him I was on the Federal Do-Not-Call list and I would be reporting him. He said thanks. At least he didn’t hang up on me – when I pressed “1″ before (a few months ago) got a woman and when I told her I was on the Federal Do-Not-Call list she told me then I shouldn’t have called and hung up on me.
January 22nd, 2009 at 4:06 pm
By the way, even if your number is blocked and you call a toll-free number, they can see your phone number. Because they are paying for the call, they get to see your number. Found this out from the phone company.
January 22nd, 2009 at 10:49 pm
Hi Folks man am I glad that I found this site, I confess I was scammed by the “lower your interest rates” call and was foolish enough to give them my info. Then I got suspicious and pitched at fit at them when they said they had already charged my account before providing any service (we hadn’t talked to the “bank” yet). I reamed them out for all the crappy logic they threw me and b.s. they tried to pass off, but I did walk away with some info.
I talked to at least 3 different guys, one of whom was “Adam Garcia” the # I was given to call them back at is
1-888-889-8025 I called back and it WORKED!!
A message said “you have reached the office of Financial Consulting Serivces…” If you use the extension #315, you get “Adam Garcia” !!!!!!
I am so happy that my rotten experience may help people!
When I pressed 1 I got “Tony” at 1-877-388-7245
I did call and have my Credit cards changed so they should be safe now, but I will watch my credit carefully. I can’t believe I was so stupid, I know better!! AHGGG
So any way, call this number 888-889-8025 ex 315 if you want, it works!
Oh and when I said I wanted to check them out on the BBB he said the company was FCS International, which didn’t really work on BBB but when I searched using the phone number I think I got results that made sense.
There are several links here about where to report so to be honset I am confused, which one is the right place/most efficient to report to?
January 22nd, 2009 at 10:54 pm
I forgot to say, this evening I got a call advertising “Dish” network TV.
It is also a scam, I don’t have a TV, never have. I pressed 1 and pretended to be interested for a minute then said “I don’t have a TV and want you to stop calling!” (I have had at least 4 of these calls in the last couple months)
Then the guy hung up.
So that is three of them I routinely get, “lower your interest rates”, “renew the warantee on your vehical”, and “sign up for DISH network TV”.
January 27th, 2009 at 3:23 pm
I am tired of these fake calls. Everytime, I press 1, someone pick up the phone and I tell them that I don’t have a credit card. Today it was 1-062-234-3166. Also, I get calls from this “renew the warranty on your vehicle”.. Tired of these calls.
January 28th, 2009 at 8:36 am
I cannot believe there are so many scumbag people in this world; that they will make a living dishonestly.
The system is so F’d up. We are in desperate need of change.
I got a call from Account services today also at around 9 cst
and same spiel. The number on the caller id said florida call and the number was 1-407-000-6666
January 30th, 2009 at 12:50 pm
yyyyyyeeeeeeeeeeeaaaaaaaaaaaahhhhhhhhhhhh some reason I fell for it this morning and gave them my info. Then when they called back 10 minutes later to tell me the card wasn’t in my name if they could have the correct cardholders name I knew I’d been had and had all my accounts transfered over… what was I thinking???
February 5th, 2009 at 2:07 pm
Just got one of these calls and the first thing I asked was if they needed my credit card number. She told me no. Well, when we got down to it after the big schpeal she asked for my 16 digit account number. I told her I would not give her my account number and she tried to assure me that it was the only way they could make sure my account was in good standing and that I was completely protected from fraud on my credit card. I said no again, but asked if she could mail me information regarding their services. Alas, she said that was not possible and I said good-bye!! There was a phone number that showed up on the caller ID when I called it back it said my call could not be completed as dialed. Imagine that!
February 5th, 2009 at 8:07 pm
Just got this same thing, unknown name & number. When I asked what credit card company they puased and I hung up… Sounds like they sre still at it in 2009
February 7th, 2009 at 12:10 pm
I rec a call today (one of about 200 over the last year) and I pressed to speak with someone, When I was connected to a person I asked the company name which of course was “client services” I asked whet the real company name was as I know for a fact that is not thier registered business name and again was told “client services” I then asked for the phone number for the company and was immediately hung up on. I am now going to go on a mission to make every call I can hell for them. Maybe it you feed them enough crap on the calls they make to you then they will remove you from the list so you dont waste any more of their time.
Oh and by the way being that I have seen complaints on this for years and have been receiving calls from them for year this is just another example of our Gov lack of dealing with fraudulent and harrasing phone calls. This also shows that phone companies dont care that people are spoofing numbers on thier lines to perform such actions.
February 9th, 2009 at 8:47 am
I get these calls EVERYDAY – ALL THE TIME. What they do is call you, you can press 1 to speak to someone about lowering your interest rates on your credit cards, or you can press 2 to be taken off their call list – HOWEVER, what you don’t find out until 2 or 3 days (if you press 2), is they switch their numbers and start calling you all over again from a different number. So far here are the numbers I have received calls from:
305-474-9429 (they call themselves ‘Account Services’
603-214-3302
603-214-3555
603-214-3316
619-801-8176
702-520-1345
702-705-5040
866-781-9652
978-570-2391
978-570-2272
571-261-0113
818-870-9212
As you can see they’re pretty clever little bastards. If you ask them too many questions about the name of their company, or how they do business – THEY HANG UP ON YOU. They called me this morning and I asked the lady “So you just expect me to give you my credit card number over the phone” – She hung up on me……they like to contact dumb people that go for their scam. DO NOT GIVE THEM YOUR CREDIT CARD NUMBER – OR ANY OF YOUR INFORMATION.
February 9th, 2009 at 8:57 am
I forgot to say the same thing as Danny above: some of the numbers i listed above are for calls about “lowering your interest rates”, “renew the warantee on your vehical”, and “sign up for DISH network TV”. – THEY ARE ALL SCAMS…….Do not fall for these CREEPS – THEY ARE TRYING TO RIP YOU OFF
February 17th, 2009 at 9:02 am
I have been getting these same calls at least once a day. They call my cell phone in which i have linked them to a land line in Lansing IL, The number or these people are as follows… 708-872-1035. I wish there was something we could do about this!
February 18th, 2009 at 11:04 am
A few minutes ago I got yet another call from “Heather” I pressed ‘1′ and proceeded to razz the moron on the other end. He calls me a “f*cking homo” and “You loser I bet you don’t even have a job” ( so why solicit my business??)
We continued like this for a bit, and he threatens to call me every day. I said, wtf you call me anyhow regardless of Do Not Call options, and the only defense I had was to waste his company’s time.
What was interesting is that he actually engaged me instead of hanging up. Anyhow, back to my carpentry. What a rude person!
February 18th, 2009 at 3:51 pm
I also received a call from “account services” , who hung up on me when I started asking questions. The number on the caller id was 506-227-4561 (New Brunswick), yet when I called the number back, IT WAS A LOCAL NUMBER…506-2274!!! I left them a nasty message(understatement!). I would recommend anyone who gets such a call to call the person back by dialing the first 7 digits that appear on the caller ID.
February 24th, 2009 at 10:31 am
Got call today from “Durelle, Rene” 506-228-4563 (New Brunswick)–automated reduce interest rate message. I always hang up but pay attention to caller ID.
February 25th, 2009 at 10:47 pm
My husband almost fell for this! We would love to lower are interest rates and the nice guy that he is, he believes everyone. He gave them my cell phone number and they called me 20 times with in 2 hours with no message left. A little annoying. They just wanted all my account numbers and social security numbers so the could check us out. They didn’t even care that at the moment we don’t have a job and have bad credit! Right there is the tip off
February 27th, 2009 at 10:04 am
I’ve been getting these calls too. Just today when I talked to the guy after I pressed one I told the guy that I have no credit cards. He said that according to his list supplied by visa/mastercard that I am on the list. I then told him that I am not interested. He then told me that I am not interestING (he dragged the last part of the word out) and then hung up on me. Well it’s time to play their game better…. *evil laugh*
February 27th, 2009 at 12:20 pm
We got an automated call today from “card Services”. “There is nothing wrong with your card. You may be eligible for lower interest rates. Press 1 if you want to speak to a customer representative.” Feeling curious, I pressed 1. The conversation didn’t go well. Like this: “Did you press 1 because you want to lower your interest rates”. me:”I wanted to find out what company you’re with”. him:”Mastercard / Visa”. Me:”how do I know you’re from Mastercard / Visa”. them:”I’ll tell you, mam, if you stop screaming at me.” me:” you called me – you should identify yourself: him: something about “bitch” which was the end of any civil discussion. He had a very interesting vocabulary. Moral: Don’t get started with these guys unless you’re prepared for some language in the conversation.
March 2nd, 2009 at 9:54 am
hey guys,
i got a call same as you guys press 1 for a consult then they told me they can lower my high rates and asked me for a creit card number they can verify the account if it was in good standing and a finanial advisor would get back to me..I asked for the company name ”account services”then asked for a web site which she didnt know? and a return phone and her name….Again no return number or web site.I could see how us poor idiots can fall for this!!!!!!!Im so glad I found your web site!!!!!!!!!Pass this along to the world.Shame on these basterds
March 2nd, 2009 at 9:55 am
She then hung up on me……………What a scam
March 4th, 2009 at 12:08 am
Hi everybody. I currently work at this place. Whether you believe it or not, i thought it was legit company when I started. They don’t give any of the call reps any information. I figured that was normal. But then one thing started to add up to another. It is ridiculous. I have no idea what I have gotten myself into. They are not only scamming people on the phone but their employees as well. I don’t know how to handle this situation. I want to do what is right, in the right way. If there is anyone here that knows anything about the law and what can be done..I have a lot of implicating information. Please let me know. I just found this website as I am finally doing a search on the company.
March 6th, 2009 at 4:24 pm
Hello P,
This company got my $990 in Oct. 2007.
I would like to get my money back, and I feel like I was sweet-talked into using their services without realizing that we needed to be calling the banks during my working hours, so I was never able to pursue their promises to reduce my debts. And then apparently we need to call all the banks back every 90 days to renegotiate the rates! I don’t have time for this!
I called today to ask for my money back (at least part of it) and “Sheila” wasn’t very polite and said I can’t get my money back as they did work for my account, blah blah, no manager available, one might be able to call me back next week. Then I started researching on the internet, and foud this blog, and another one:
http://800notes.com/Phone.aspx/1-442-074-2550/2#ph1BQa7BfFgCPEgjLbMWZMg
Maybe you could post here too, and I’d be happy to help in any way I can to bring them down. Maybe you can help us…
K
March 6th, 2009 at 11:58 pm
to “p”: my best advice is to report what is happening to the FBI. Interstate fraud is being committed. The anger you listen to is justified as you know. It is not personal, but you do need to find a legitimate job.
As far as how to respond.. We should all continue to file reports to the Donotcall.gov, FTC, and anyone else that will listen. Numbers count, and these people should have the numbers.
On a more personal “but what can I do”.. Everyone with any time should press 1 and make sure you talk to the live body. Automated systems can run endlessly to massive call volumes, but if you take up the time of the people trying to get the information, and it is not fruitful, it greatly limits their
ability to both us and makes more unproductive time. Which means less incentive to work there. As long as it works, they will not stop.
I am really interested though, how are they recruiting? Are they putting out a “work from home” thing or are they doing a “call center now hiring”??
Just remember, they alreaqdy wasted 30 seconds of your time. Why not take an extra minute or two to return the favor?? Besides.. it is fun to see how much time you can waste without disclosing personal information.
March 6th, 2009 at 11:59 pm
I get these account services call regularly. I just got one now and finally looked it up on internet….
When she called, I asked them what company they are from. They said Account Services and we work with VISA and MASTERCARD!! When I asked her how she got my number seing I was on the Do Not Call List. She got very defensive saying that I was the one who pushed 1 to talk to her !!!
For P. can’t you just call the police and turn them in. These guys are a real threat.
March 9th, 2009 at 8:34 am
I received this call for the first time today. I always google phone numbers I don’t recognize. I will add this phone number to my “do not answer” contact in my phone.
March 9th, 2009 at 12:59 pm
I’ve been getting these calls for a long time. At least a year. When I have free time, I always press 1 and try to waste some of their time.
Today, I had a particularly productive time wasting session with them, and it went quite a bit differently than previous chats. The first guy answered claiming his name was Sam Gibbs. It did not seem that English was his first language and had an accent, possibly Indian. We talked for a while, and I gave him my zip code and phone number (information they clearly already had access to, since they called me).
I played dumb and said I was nervous about giving out my credit card information over the phone, but told them that I had a credit card debt of over $10,000 on a card with 18.9% interest and was paying only $300 per month. I asked a bunch of questions about how the process worked and how they could get me the 0% rate that they had promised. At first, he tried to reassure me by telling me to get a pen and paper to write down his information. He told me his name (I asked him to spell it a few times) and that he worked for Account Services. He gave me a number to call them back 1-800-622-7747. I eventually hung up on him after talking for about 10 minutes.
About 20 minutes later, he called back! I asked why he had hung up on me and he apologized, saying that we must have been accidentally disconnected. I continued playing with him for a while, and eventually he just couldn’t answer my questions and eventually put me on with a “supervisor” who was much smoother and tried very hard to talk me into giving up some information.
I told him that my card was a Discover and he asked for the customer service number on the back (which just happens to be 1-800-DISCOVER). He then asked for my account number and I expressed my reservations about giving my number to an unknown company. He tried to reassure me and I asked him more about the process. How exactly could his company reduce my interest rate to 0%?
After much discussion, I was able to get him to admit that there would be a service charge, but he insisted that it would be much less than the interest chargers I was currently paying. He even plugged my numbers into his “periodic table” (I swear, I’m not making this up) and told me how much interest I was paying and how much he could save me.
I really don’t know how I was able to keep him on the phone for so long without giving up any of the information he wanted. We talked for at least 20 minutes. Perhaps they are getting desperate?
Anyway, I was eventually able to convince him that I was too nervous to give up my credit card number, but I told him that I’d look his company up online and give them a call back once I was satisfied.
I was only half expecting the number they gave me to be valid. Tuns out that it is a valid 800 number, but it is for Master Card.
Oh well. At least I was able to waste a good chunk of their time.
March 10th, 2009 at 10:38 am
Just got my first call from these people. First red flag was when the automated message did not identify any bank they were calling from, just “Visa, Mastercard, or Amex”. I work for a (legitimate) company that helps people with credit card debt, so immediately it was a bad sign that they didn’t even know who the issuing bank was in the initial call. Word of the wise: THE BANK sets your interest rate, NOT Visa or Mastercard; they only do transaction processing.
But I did press 1 just to waste their time. I was late for work anyway
March 10th, 2009 at 2:23 pm
I get about 2-3 phone calls per day from this so-called company. It seems that if I ask ‘any’ questions I get hung up on.
The guy that I talked with today said he wasn’t going to hang up on me after I told him that every other person I talked with did. I simply asked him: “Are you a legitimate company?” to which her replied “Oh give me a break!”, and hung up on me…big surprise.
I started doing some homework to try and find out who these guys are and it seems it is a company called “Americare Software Solutions” (www.americaresoftwaresolutions.com). I did a whois on the domain name and am including the registrant data below:
Domain name: AMERICARESOFTWARESOLUTIONS.COM
Administrative Contact:
Raemdonck, France smartties7@hotmail.com
4340 vonkarmen ave #410
newport beach, California 92660 US
+1.800956442x Fax:
I’ve called the customer service number listed on their website (866-884-6548) and it seems you get one of two females that answer the phone. Like the M.O. of “Account Services” these guys don’t like you to ask any questions either and are extremely quick to hang up on you.
I asked them if they do business under the name “Account Services” and both of the females told me that they have an account services department, but they aren’t familiar with how they operate and that they are “client services”. This story quickly changed after I called back (cause I got hung up on again), only this time they said there is no account services department.
I asked to speak with a supervisor and one of the ladies told me I can’t unless I’m a customer, but the other one told me that the supervisor would have to call me back if I would give her my name and telephone number.
I am pretty confident this is the company that is calling and harassing everybody. One lady that goes by the name “Courtney” said that I am harassing them and that if I keep calling they would file charges against me. I responded with “Good! Then at least I’ll have my day in court with you people and you won’t be able to hang up on me!” — I find it incredibly hypocritical that they can call me 2-3 times per day, be extremely rude to everyone and when you call and ask them a simple question YOU are the one that is harassing them. haha
March 11th, 2009 at 7:33 pm
Hi everyone. you’d be glad to know I have been speaking with the authorities about this. I think they’re investigating now. Kalisa, I’m sorry you lost $990. It was my understanding that they’re the ones that do the every 90 day negotiation. But who knows..
For the other questions above on how they recruit, they post job ads on different website just like anyother company. And you were right about call center need rep ads.
Being on the phone with the reps just to waste their time, believe me doesn’t do much. Reps don’t know how your phone was called (it is authomatic dialer) they just pick up the phone when the phone infront of them rings when you press one. As soon as you hang up, it only takes few seconds for the phone to ring again. So believe me, these ppl are making money.
Anyway, hopefully the end is near.
March 12th, 2009 at 1:44 pm
Heather! Rachel! You tell the person to take you off. You push the button to get off. Nothing happens…Heather, Rachel!!!
I guess we’re doomed, right? I get two to three a day!
March 12th, 2009 at 5:34 pm
This scam is international. I live in Newfoundland, Canada and have been receiving these calls on my cell phone for several weeks now. Googling “Account Services” steered me here. Those guys are despicable.
March 17th, 2009 at 3:02 pm
I received a call from the infamous Heather on my direct line at work today. I listened and pressed one when it prompted me to speak to a real person. Some idiot answered and asked three questions: “Did you press one to get your interest rates lowered?” I played along, “yes”. “We work with Visa, Discover and American Express, do you have any of those?” “Yes I do.” “Ma’am, would you say your overall debt is over $3,000?” I said “No and how did you get my phone number?” He replied “F**k if I know” and hung up. Let’s get these a-holes.
March 19th, 2009 at 11:22 am
I too have been receiving these calls for months and have been pressing prompt #2 to no avail. I also have filed numerous complaints with donotcall.gov.
Today I hit prompt #1 and got a woman on the line right away who asked if I heard a pre-recorded message to which I responded yes. She then started her schpiel to which I interrupted her and asked what company was she calling from to which she responded ‘Account Services’. I stated that I have filed complaints with donotcall.gov to which she just laughed. I asked her to remove me from their call list and she told me to call back and press prompt #2 and then hung up. Since she didn’t give me a number to call back I called the number appearing on my caller id #506-224-4568.
Of course, when I called back it was a disconnected number and a reverse look up stated it was a cell phone from Dorchester, NB, Canada.
I filed a complaint with the FCC today and will play along in the future to get more info to file more complaints and waste more of their time. Although, on the days I don’t have time to do this I think I will start blowing my kids airhorn in the phone.
March 20th, 2009 at 7:29 am
if you got a good toll free number, post it, lets all call it from a pay phone, understand that it will cost them some money.
March 20th, 2009 at 8:38 am
I jsut got a call from “Card Services” – this time I pressed 1 and got Lacey. She said, are you calling to lower your interest rates? I said, no, I am calling to get you to take my number off your list. She hung up.
I know it’s a scam – but so many elders, people for whom English is not their first language, etc. do not. I really do hope there is some progress on this soon.
March 20th, 2009 at 3:03 pm
I’ve also been receiving such harassing calls at least twice a week on my home phone. I rarely use my home phone so almost any calls during the day time are telemarketers (even though I’m on the do not call list). Anyway, this morning I finally able to pick up the call (which they’ve been leaving messages on my machine all the time), and I press 1 to talk to a live person. I asked what’s the company name, and they said Account Services. I said it doesn’t sound like a real company name, and that lady said that’s what they told her and she’s very happy with her job! Whatever, and I asked where are they located and she just said NY, and nothing further. I asked them to take me off their calling list and she said just press 2 next time, then hung up on me immediately. I’m unable to obtain further information and I don’t even know how to file a complaint! This is just very frustrating and I just hope I will find a way to get back to these people!!
March 24th, 2009 at 8:45 am
Got a call from these bozo’s at 10:50am today March 24, 2009. Same story as all the posts. I called local my local PD to give them a heads up. Nothing back from them yet. Going to call or E-Mail the FTC and/or the FCC, and see what happens.
Good Luck to All
JD in Michigan
March 24th, 2009 at 1:32 pm
Rec’d the call again today @ 1:09pm PDT–get them 3x per week. Account Services, spoke with “John” when I pressed 1-when I asked to be put on do not call list, he said “they don’t really have one”. When I asked to speak with a manager he hung up on me.
I get these calls to lower credit card interest and about vehicle maintenance.
the # they spoofed today was 239-498-3522
March 24th, 2009 at 8:35 pm
I am regularly bothered by a company that goes by the name of “Account Services.” According to the automated message, they want to either reduce my credit-card debt or extend my vehicle warranty. They’ve tried “repeatedly” to contact me, and this is my last chance to take advantage of this opportunity. As others have indicated previously, pressing “2″ to be removed from the list does absolutely nothing. Neither does pressing “1″ and talking to a rep, who will usually hang up on you. I’ll bet you any money that these idiots are with Americare Software Solutions. I hope to get them to reveal that during a recorded conversation, then it’s off to the FTC to file a complaint, and maybe they’ll get fined. I’ve been on the national do-not-call list for years, and they definitely do not abide by that list.
This is what I think we should all do. Let’s set our fax machines (or PC fax programs) to dial their toll-free “customer service” number (866-884-6548) on April 1 (naturally) starting at, say, 9am ET. (Make sure you use the *67 prefix followed by a pause to block caller ID, which should work, unless they use ANI or some other way around the block. But who cares: between the fax machine being “accidentally” programmed with the “wrong” number, and all those incoming calls from so many different numbers…) Set the machine to retry every minute or so, with a zillion retries. Of course, the connection will fail, since their end is not a fax machine, and the fax machines all across the country will continue to retry. All they will hear is constantly ringing phones and, when they answer, nothing but fax beeps. It’ll tie up all their rollover lines and drive them insane. Let them have a taste of their own medicine. Let them see how it feels to be harassed incessantly. It’ll be a telephone version of an Internet denial-of-service attack.
There are so many other ways to harass them without getting nailed. Be creative! I’ve called them before and given them a really hard time, keeping them engaged as long as possible (until I ran out of ideas or motivation). They demanded to know where I got their “customer service” number, which is supposed to be ONLY for customers. I told the idiots that it’s right on their website! They said that I could not talk to a manager or anyone else. If I wanted to file a complaint about their telemarketing calls, I’d have to leave my name and number, and someone from their “security” department would call me back. Yeah, sure, whatever.
March 26th, 2009 at 7:47 am
NBI what is their website? I’m in West TN and I’ve been harassed by these scum bags for months. I called the number you listed above and got a female on the phone. I was doing the stall job when I remembered that like the dumb a$$ed old coot that I am, I forgot to block caller id. I’ll probably have to change my phone number now.
March 26th, 2009 at 11:04 am
I don’t mean to be a perv, but the next time they call I’m gonna tell them I was just getting reado to pleasure myself and ask for their help.
March 26th, 2009 at 4:26 pm
3 calls from 3 different numbers from these scumbags
506-222-4566
506-221-4562
305-971-5167
Wasted some schmuck’s time for 7 minutes during the last call.
……they can just press a button and presto-changeo—–
0% interest……….R I G H T…………
The rep actually got mad at me when I told him one of my cards was paid off in full each month!!!!!!
March 30th, 2009 at 6:47 pm
Hi Chuck Jones,
Their website is americaresoftwaresolutions.com. I believe that they sell some sort of bogus software package for $990 that magically reduces your credit card interest or debt or whatever. Obviously, what it *really* does is make them tons of money. I honestly don’t know how they manage to continue to get away with this.
Sorry for the delay, haven’t checked back here recently.
March 30th, 2009 at 6:52 pm
Hey Chuck,
I wouldn’t worry too much about forgetting to use caller ID blocking. They’re not the sales people. I sincerely doubt that they’re thoughtful enough to look at their caller ID display and pass that number along to their sales force. They just want to get you off the line so they can service their “real” customers.
April 9th, 2009 at 9:53 am
anyone feel like investigating a supposed person supposedly named Deji Fajuke who claims to work at Americare Software Solutions? Here’s his LinkedIn profile:
April 9th, 2009 at 2:34 pm
And it keeps going on and on and on, I received the call today, pressed “9″ and was asked if I was responding to the reduce your rates offer” I said Yes and she started to go intpo her rap when I said No I want to be taken off your call list please, she replied ” you can go to hell” immediatly I asked for her supervisor and as if he was standoing right there listening to her call he said ” Is there a problem?” Yes I said, your employee just told me to go to hell…well he said ” if you not going to let us reduce your rates then you should go to hell” Long story short, like so many of you I kept them on the phone another 15 min receiving a horror of threats and “your mama” putdowns, at oun point the ” gentleman in question ” told me how large his MEmber was so I should shut up and give him my account #. the really sad thing here is I found this blog, which is well over a year old, with the same story over and over and over. Sad and so very wrong.
April 9th, 2009 at 4:44 pm
whoops … here’s his LinkedIn profile:
http://www.linkedin.com/pub/7/ab9/7
April 10th, 2009 at 10:39 am
I received a call today from “Account services” offering to lower my rate to 6.9%. After asking many questions about why they called me, how they get paid, etc. I decided to google them. I found your website and when I mentioned the word “Scam,” I ended up with a dead line on the other end. THANK YOU!!!
April 12th, 2009 at 2:13 am
I’m from Ontario, CANADA & I just started getting these calls about three weeks ago. They usually call once a day, but because I let my answering machine take the call & ONLY pick up if I want to talk to whoever is calling, I just get the recorded message. My advice to EVERYONE is this: either invest in an answering machine & screen your calls OR hang up IMMEDIATELY when you hear who they are. Don’t waste your time talking to anyone because it’s not worth the energy. These yahoos are trained to ignore EVERYTHING in their pursuit to get you to bite. If you want to get your interest rates lowered or restructure your payments, talk to your bank or credit card customer service representative. While they may not know you personally, they know your accoiunt and/or card information. Believe it or not, they will actually make an effort to help you because they really do want to keep you as THEIR customer. As for these types of calls, remember the old axium: IF IT SOUNDS TO GOOD TO BE TRUE, IT USUALLY IS!!
April 13th, 2009 at 6:54 am
they call about 5 times a day to lower my interest rated and i dont even own a credit card…when i try to talk to someone about it they hang up on me…i have been put on the do not call list about 30 times and they still call every day
April 15th, 2009 at 12:57 pm
They call me all the time. I am east TN. Every time I tell them that I am on the do not call list as well as I am going to report them to the better business bureau-they hang up!! Its so annoying isn’t there anything we can do legally?
April 15th, 2009 at 1:01 pm
I have been getting these calls for years, two calls today so I hung on, thinking I will waste some of their time. They wanted my info to see if I am qualified, I said I wanted to qualify them first. This guy said if was of for me to give him my account numbers before I figure out who they were. They said that it would cost me anything… Right.
April 17th, 2009 at 10:05 am
Wow! Lots of posts on this scam. I’ve been getting the calls for at least a year. As noted, pressing 2 to be removed from the list has no effect and reps hang up if you press 1 to tell them to remove you. After getting about 5 calls so far this week, I finally had enough. Having no caller ID, I did *57 for a trace then called Verizon. They wouldn’t/couldn’t/didn’t give me the number but gave me a toll free number for the FTC (Federal Trade Commision – like many here, I had assumed this fell under FCC). The number I called was 877-382-4357 but the FTC may have different numbers in different areas. The rep at the FTC took my information and said they would order a trace on the number. They gave me a case number and advised me to call back after future calls, even suggesting I carefully play along to obtain more information. I hope they catch these slimeballs and levy a huge fine. I think some jail time for the ring leader is also in order.
April 21st, 2009 at 10:54 am
3-5 times a day from “Unknown Name 850-386-1643″ and I have pressed 2 and 1 talked to the people and as soon as I tell them I have asked to be removed they hang up on me before I can even say anything else. I recorded the conversation on my phone this time and called the FTC at 877-382-4357. They took my complaint and gave me a refrence number in case I could get anymore information from them if they call again. Hate these A holes!
April 22nd, 2009 at 8:12 am
I just got my first call from “Account Services”. I began to be suspicious about it being a scam so I asked what city and state she was located in. She wouldn’t reveal any phone numbers or where she was located. I decided to Google “Account Services telemarket” and found this website. I am so glad I didn’t reveal any personal or card number information. This was a “wake up” call for me!
April 23rd, 2009 at 1:37 pm
I received a call from them about 2 weeks ago. It sounded good, but when they told me they would just need my credit card number I told them “no”. The man said “you know we can’t do anything with just your credit card number, right”. I told him “no, I don’t know any such thing”. I asked him for his number, name, company number. Those things he gave me, but when I asked for the company address he said “if you aren’t interested in this then you are just wasting my time”, and hung up. Obviously a scam, but just be careful. Some people may just give their cc# hoping they will really get their interest rate lowered. These kinds of people really are sociopaths. They have no concern for anyone other than themselves.
April 25th, 2009 at 10:35 am
I wrangled a return phone number when they called me this morning. I was shocked that the woman appeared so cooperative. I called the provided number before filing an FTC complaint and it was for the Mormon church.
It’s amazing that this group has been able to continue this scam for so long…
April 28th, 2009 at 11:00 am
I called Qwest (my local phone service) and told them about this problem. They said because I live in the state of AZ I can put a no solicitation service on my phone. The way it works is when a telemarketer calls there is a message that says the number you are calling does not accept calls from solicitors. If you are not a solicitor press 1 to continue. Most Telemarketers use an automated dialer and it can’t press 1 so the call wont go thru. I guess you need to decide if the 6.95 monthly fee is worth it.
April 28th, 2009 at 11:23 am
I tried to call this company back but the number on the caller id is not valid – Qwest says they are using an outbound only number. I found a good solution, refer to the people who call by name. Just remember their name is either bitch, c**t or c**k sucker. The people who work there will get tired of being harrassed and quit or they will file a complaint. How can they complain if they called you. Its not like we called them and harrassed them. My last call was fun. The stupid bitch got so frustrated she said do you want us to put you on the do not call list or not and when I said I will sure miss all this fun and kept talking over her she got piised off and kept asking her non responsive questions like “do you swollow?” she finally hung up. i think since they made the callthey sould terminate it.
April 28th, 2009 at 1:08 pm
I got a third call today – this time it was a guy – I harrased him with rude and obcene comments – he finnally got so pissed off he threatened to find me and blow me up- I thanked him for giving me cause to file a complaint with the feds. – he paniced and hung up – I called the FCC and filed a complaint – told them he threatened me – they said if I ge more info to call them @ 877-382-4537
May 4th, 2009 at 5:59 pm
Basically this call has been coming at our place for over 3 yrs, every time you hit 1 to speak to someone they ship you all over the US, last call was some woman in WA state, had people from all over and its the same thing every time. The DNC list is a joke, since they make a huge deal about privacy YET DO NOTHING TO STOP THIS. Basically the only way to stop these calls from coming to your phone would be to start a class action lawsuit against the main company for harassment. I believe if a law suit was to come into play, this company could be dismantled and the calls would end. So someone start this suit up and the millions of people that have been harassed over the years will join and stop the madness. FYI these calls come at all hours of the day and night so that is a crime. (harassment) You shouldn’t need a phone number since in the automated voice says its Account Services. So by them saying the company name means they are accountable for the phone calls.
May 6th, 2009 at 11:02 am
Got this call this afternoon and finally have been able to speak to a representative or so to speak the scammer. Would not give location of business nor would he give a call back number. However he said the name of the company was credit card services, I see that some of you or most of you said it was called account services. Whatever the damn case is i sure wish someone can get this info. Im so sick and tired of the people trying to rip off people rather than go to work, but i guess that would be too easy for them to earn a living doing the right thing.
May 7th, 2009 at 1:40 pm
First of all I no longer even have credit cards, when I tell them this they just hang up. Or if I ask them to take me off their call list they hang up. I too am registered with the “no call” list. Once I managed to trick the caller into giving me a call back number: I press one to talk to someone and tell them I’m very interested in lower my interest rate but I don’t have the time to talk and asked for a number I can call them back, it work! I did a reverse phone number search, turn out to be a Bail Bonds in Florida! I gave the number and the name of the company to my Attorney General here in Connecticut and the AG in Florida, of course I still get the #%*@ call once or twice a month.
May 9th, 2009 at 5:22 am
I have been getting these calls for years, I now press 1 and try to waste their time. I spoke to one of these guys and after playing dumb for a while, I finally told him that I understand that he was just trying to make a living, that he was probably a young man, but he should really try to make a honest living and not try to rip people off. Suprisingly he did not hang up right away. He said no it was not a scam, I cut him off and said I knew it was and to take me off the list. But of course it did not work.
There appears to be a new scam that has to do with selling you an extended car warranty. It looks like the same kind of rip off. Anytime you can’t get them to stop calling, you should think scam.
May 11th, 2009 at 4:34 pm
I have received two calls in the last two weeks. The last number came up as 804-234-9010. On call back the number is out of service. Asking me if I pushed “1″ then asking me for my name. I asked them… “Who did you call?” They then hang up.
May 11th, 2009 at 9:46 pm
Most of these calls originate from a company that goes under many names. One notable one is:
Marketing International
2132 L. Pondodson
Bedford
TX 76021
They can be reached by phone at 877 354-5485. We should all call them 100 times a day and annoy them.
It’s appalling that the government doesn’t shut them down.
May 12th, 2009 at 12:33 pm
The government is finally closing in on these scumbags. They are clearly the same “company” that calls about the expiration of your car’s warranty. See the story at http://www.foxnews.com/politics/2009/05/12/feds-file-lawsuits-car-warranty-companies-robo-calls/. Let’s HOPE someone makes them aware of this credit card scam!
May 12th, 2009 at 2:18 pm
I have been receiving this call for months and I want to put my hands around this little punks throat. He has hung up on me, insulted me, said sexual things to me and just recently when I told him I filed for bankruptcy, he said “well that was stupid” what a little a hole! Sorry for the names, these calls are really starting to piss me off!
May 13th, 2009 at 3:30 pm
just got a call from Account Services. gave me a number 800 847 2911. It all seemed fishy and I told him I was not interested and finally just had to hang up the phone. The number on my caller ID was 305 666 9084 from Miami. Too bad there are people like this in our world. I’m glad I looked this up. If you google account services you get a website and they specifically say they do not telemarket.
May 14th, 2009 at 10:06 am
They call me every day… sometimes twice. I’m disabled and getting to the phone can often be a chore. I am also on the do not call registry and have repeatedly asked them not to call. All they do is hang up.
May 14th, 2009 at 10:33 am
I took the URL of this blog as evidence and submitted it along with my personal complaint to the Do Not Call Registry. I would suggest everyone do the same.
May 16th, 2009 at 2:13 pm
I got, or I guess you could say, actually answered the first call from “Credit Card Services” today. I have caller ID and I am on the DNC list. But the caller ID said unknown number. I have family members with OnStar and cell phones that do that. So I answered.
The automated message told me to press 6 to lower my interest rate. They worked for Visa and MasterCard (I have both)…Just for fun. I did. I actually got a live person but she (I thought) hung up on me. There was click. I was still on the phone….it started ringing like I had dialed a number and an elderly woman answered. I apologized profusely for the wrong number and she hung up…then my phone started ringing again, like I was making another call. I hung up at that point.
I have read a lot about this today….apparently it is not unusual for them to be able to use ur phone number as a caller id. One gentleman had 300 calls on his phone….asking why he had called their number. I called my dad earlier. He called me a few minutes ago and asked if I had called him again….my number showed up on his caller ID. I didn’t call him.
From what I’ve read, it appears to originate in South Florida. Don’t know if I’d put a lot of faith in that…they can move.
Just google…”credit card services” lot’s of stuff comes up.
May 28th, 2009 at 9:24 am
I get calls from them weekly. Today a live person called me directly and said he was from “Financial Services” and told me that the Credit Bureaus had reported to them that I owed a certain amount on my credit cards and that I therefore qualified to have them “negotiate lower fees” with my credit card companies. In an effort to get some information on who these guys are, I asked him if I could contact him if I am not able to pay off my balance and need my rate re-negotiated. He gave me his name: John Hall (sounds fake to me) and his phone number: 866-355-5836.
Interestingly, he said that if a credit card balance exceeds $4k they do the negotiation for you for free. It all sounds very fishy to me and I’m sure people have been scammed. These guys need to be reported and stopped. Use the number above to report them as much as you can.
May 28th, 2009 at 3:24 pm
I’ve been playing with these cons for months now. After trying to persuade law enforcement agencies, sheriff, city and state police, local prosecutor and general attorney to do something and realizing they aren’t interested I started dealing with these cons my own way. At first I confronted them – waste of time as they are accustomed to this and expect it. Now I just go along and keep them on the line adding something new each time to keep it interesting. Today I kept one of these criminals busy for 40 minutes while surfing the internet and eating.
First be careful to act interested then slowly add little irritants like chewing into the phone or ask the same questions over and over, drives them nuts. Ask if you may put them on hold or talk as if you would to someone else in the room then apologize and ask them to repeat what they were saying. When I became bored with the game I let them know I was playing with them by letting them know how obvious their scam is. Admittedly I have too much time on my hands but after using these methods they are the irritated party not I and at least one of them were out of business for 40 minutes.
June 2nd, 2009 at 4:53 pm
hey call several times a week to me in Canada I have tried nicely to get them to stop calling to no avail. Today I got nasty and put them on hold fror 10 minutes claiming to look for my information put the phone in front of the radio so they new I was still on the line. They finally hung up and called back and then I got really NASTY- the woman threatened to call the police on me and I encouraged her to do so and to tell the police how many times they have harassed me over the last few months. she hung up. I called several local and national authorities to complain/ ask if it was bad for me to be REALLY NASTY to them ( you don’t want to know how Nasty trust me) I will continue for a while to be ultra nasty/rude till they lose my number hope it works.
June 3rd, 2009 at 7:34 pm
Whoo Hoo! Maybe something happened because I haven’t had a call in a whole week from them. I know the warranty scam is the same group of cons calling. I loved to keep them on the line and tell them I have a Ford Corvette or a Honda Camry…didn’t phase them, they kept trying to sell me something. I hope someone hangs their annoying butts.
June 9th, 2009 at 11:27 am
I looked these people up on the internet to see if they are a scam, they are on the phone right now with my mother…she knew they we’re a scam right away…and now she’s telling them about Jesus..gotta love her.
June 17th, 2009 at 12:05 pm
I’m another one that is getting these calls. Most recenly I pressed 1 to talk to an agent. She answered and asked my name, I gave her a false name and then asked the name of her company. He hung up on me.
June 18th, 2009 at 1:17 pm
Hi,
Yes, I too, have received three calls in 2 days from “Account Services.” These people are obnoxious.
I will gladly join anyone in an effort to hunt down and severely punish these people.
The FCC won’t do anything. Verizon won’t do anything. The police won’t do anything.
It is time for us, the victims, to do something.
Is harming the scammers against the law? Not in my law book.
Let’s get these chunps ASAP.
June 19th, 2009 at 12:10 pm
Card Holder Services – just called my landline re “lower your interest rate”
Push 9 to speak to person. I think that the law now requires them to tell you the phone button to push so they will not call again. There was no such option. I hung up without pushing a button.
Nowadays, I also do not answer the phone when I pick it up. I let the caller (or the robot) speak first. In the case when a robot calls and waits for me to answer, this ties their phone line up until I hear: “If you want to place a call, please hang up…”
When I called re the Auto Warranty scam a few months ago, a person in my state’s attorney general’s office volunteered the information that Canadian conmen use technology to disguise their calls so that caller ID identifies them as originating from phone number(s) in the USA. If this trick does indeed work, is caller ID worth the additional expense for most people?
If nine out of ten people cancel their caller ID service, maybe the economics of running phone companies will change so that the interests of the phone companies will be more closely aligned with their retail residential customers rather than with the scamsters and the businesses that supply them and support them.
June 25th, 2009 at 10:04 am
Just received ‘yet another’ call from Account Services, (or whatever they are calling themselves nowadays). Most recently from 305-000-4296. When pressed for the actual city inside Florida where they are located the representative asked if I wanted him to spell it. When I said yes, he spelled out ‘go to hell’ and promptly hung up.
Report a complaint to the Better Business Bureau. Maybe if they get enough complaints the Feds will take more time to find them.
June 27th, 2009 at 11:00 am
I just received a call on my work phone line either from this company or from another like it. The phone number didn’t come up on my display or I would be reporting them to the Better Business Bureau right now. Since it came in on my work line I thought it may have something to do with my corporate card so when they gave me the option of pressing 1 to speak to an attendant, I did. Here’s how the conversation went:
Them: “Credit Card Services. Did you press one to see about lowering your interest rates?”
Me: “I did press one. I’m just curious which account this is in regards to?”
Them: -Click-
Yeah. Whoever the person or people behind this thing are, I bet they’ve got a horrible poker face. This is one of the most blatantly obvious scams I’ve ever come across. If anyone does happen to come up with some information to trace back to these people, please report it.
June 27th, 2009 at 10:10 pm
It is a criminal offense in Virginia to make pre-recorded telemarketing calls, Virginia Criminal Code 18.2-425.1, you can call the police and report it, and they now have a committed crime so they can trace it.
June 28th, 2009 at 3:44 am
I use to work for a company that did the scamming. They imposed all the misery described by the other comments on this site. I worked in customer service and helped the people who were already charged. Once they moved my desk to where the so-called “closers” were working, I started to see how the whole filthy operation was carried out. I eventually quit because I could not stand to work for a company that hurt people so badly. Not to mention, they treated all the employees like dirt too. It was aweful. I decided to start a site about it so that others will be warned. I already purchased a special domain name for it. Once I am done and I publish it, I will come back here to supply the link. The page will explain how to tell if you have been a victim, and what to do plus who to contact for assistance after the damage has been done.
June 28th, 2009 at 10:49 am
Another phone number that they are using is 404-822-5574.
July 3rd, 2009 at 12:11 pm
I’ve been contacted by this people many times and have actually given them personal information but didn’t finalize the transaction. I was contacted by a Shawn Dupree today, July 3, 2009. He gave me 407-283-2834 phone which was the same number showing on my cell phone. He also gave me his “license number” which is E1129. I was transferred to a woman to finalize the transaction, but I don’t recall her name. I believe in the past I did talk to a “Heather.” In fact, a lot of the names given on this web site sounds familiar. I was told to go to this web site address: http://www.calculatorweb.com to make some calculations re interest paid out to credit card banks vs paying “Financial Services” $900 for lowering my interest rate for the next 3 years or the life of my credit card balance. I was also given the website address for (First Choice Financial) http://www.fchoicefinancial.com or the company Shawn and the female representative was affiliated. I said the website didn’t say there was any affiliation with Visa or Mastercard and that it was selling software. The woman then told me they weren’t affiliated with Visa or Mastercard but negoiated with them for me to lower my interest rate and would teach me how to negoiate a lower interest rate in the future. I said I was not going to give them $900 until I did some investigation on them and their company first. The woman hung up after that. When I clicked on the website “Email us for more information” link, I got “Elite Choice Financial.” When I did a web search for “Elite Financial Services,” I got a very interesting list of websites about scams re these 2 companies.
July 7th, 2009 at 2:26 pm
I also worked for a company that did this, and is responsible for a lot of these annoying calls. The place where I had originally applied was called Premier Financial, but on the phone, we had to refer to ourselves as ‘Account Services.’ On our paychecks, though, the company was called ‘Serene Solutions.’ Didn’t make any sense to me. Once I did some research and figured out where my paycheck was coming from, I couldn’t really stomach staying there any longer.
With that being said, though, the company itself is located at:
255 Primera Blvd, Ste 132
Heathrow, FL
Hopefully this information is useful to someone.
July 8th, 2009 at 12:04 am
I worked for a company that did this too – Fulfillment USA. Granted, it was pretty bad – but it paid well for part time work and the call center looked like a regular office. When people asked to be put on the DNC list, we actually did take them off the CRM and the negotiators were always upfront about the fees. And the customers always SEEMED to be satisfied with the results afterwards. So I didn’t really ask any questions until I happened to stumble on sites like these while doing some research. That’s when I decided to quit…I lasted a month.
July 8th, 2009 at 8:17 am
I just received an automated call on my work cellphone from Account Services, it is July 7, 2009. I pressed one to ask them not to call this phone anymore because I do not use if for personal calls. The number that showed up on the caller ID was 1-800-466-7865. When I began to ask her questions about who she was with and how she got the number she called the woman got very nasty. She kept repeating the same generic answer. Finally, I asked to speak to her supervisor and she told me I could speak to a dial tone and hung up on me. I checked my accounts and I have not provided the number they called to any legitimate credit card company.
July 9th, 2009 at 11:54 am
Have been getting calls for about a month now from Account Services. I asked for the callers name and when I asked her to spell it for me she hung up. I am on the national DNCL so they are auto dialing. Lets get to the bottom of this and put these jerks behind bars. I have just reported them to the BBB, FTC and the CA Secretarty of State. I like the idea of playing along with them but giving false information, credit card #’s etc. then posting the calls on U Tube. Lets all keep them on the phone as long as possible by giving information that they belive to be true. Maybe if we fight back with tactics they understand…who knows? At least it will be fun to try.
July 11th, 2009 at 7:57 am
Thanks to all for all of the info posted here. I, like all of you, receive regular calls from darling Heather. So frequently, in fact, that I feel like I know her personally (grimace). Love the whistle/ air horn idea, but I don’t have one on hand. Fortunately, I have 5 children, all of whom are well-behaved to stay quiet when the phone rings, and not to interrupt me unnecessarily while I’m on a call. They were delighted when I suggested that we put together a little play to be rehearsed next time Mom gets a call from Heather. All of the kids had great ideas about how to be most obnoxious during the call, including the ever-popular “MOM! MOM! MOM!” “He’s touching me!”, the siren wail (guaranteed to shatter glass) and “She’s Hitting me, Make her stop!” They were even more excited to hear that I’d let them turn on the television at high volume during these calls, especially if they could convincingly fight to the death over the remote. My plan is to keep the scammers on the phone for as long as I can stand the noise, repeatedly telling them that I’ll get my credit card as soon as I can calm the children down. LOL. I wonder how many calls like that it will take before they remove my number?
P.S. None of my children behave like this normally, but they were gleeful about having the opportunity to act like monsters for the cause. (All of them are old enough to understand the reason behind my request.)
July 12th, 2009 at 3:28 pm
I had an exchange of words with these people that ended with a man at their end saying that he was going to send somebody to my house to kill me (terroristic threat). He hung up as soon as I told him he had just committed a felony–a lot more serious than just their long history of harassing Do Not Call violations and illegal robocalls.
This crime has been reported and Call Trace (*57) will now be used on every future call I get from them.
July 15th, 2009 at 9:00 am
I got a call from Account Sevices this past weekend and when I started to ask questions and point out that I was on the natioanl DNC list the guy told me I was acting like an “ass”. Then he said we should get my credit card company on the call and that was the lat I heard. He hung up. I am now fully aware of this scam, thanks to everyone weighting in here. I am off to find my airhorn! That won’t come until after I toy with them for awhile.
Anyone live in Heathrow, FL that could drive by that address given and verify what is there? Looks like a multi story office building just north of Orlando in Google Earth. Thank you Google!
255 Primera Blvd, Ste 132
Heathrow, FL
July 15th, 2009 at 9:33 am
Just did a little more digging and found a document from the Seminole County Tax Collections. It list a business at that FL address as “Serene Solutions” at the same address given earlier. The person identified in that document is a Jonathan B. Curtis – Agent, by the tax collector. They have a telephone number of 1-800-375-4540 and the business is identified as ‘consulting’. At leats they got the ‘con’ part right. I tried calling that number and pressed “0″ at which point I heard some MOH and when someone eventually answered I said I had been talking to Heather and must have got transferred somehow. The person I talked to said they didn’t think there was a Heather working there. I said I had gone to get some information for her. I was asked my name and gave them “Charles Johnson” and they were going to check to see who had been talking to me. I got transferred to someone identifying themselves as “Charles Dawson” and they were a supervisor. They asked me if I had enrolled in the program, to which I stated ‘yes’, and they asked if I had been quoted a one-time fee for service amount. I stated yes and they asked what that amount was to which I stated $900. At this point I had enough information to tell them that they were SO busted and they should pack up and leave before the Feds get there. I heard them say “What do you mean?” as I hung up.
Anyone tired of these guys, here’s the information to start harrassing them the same way they have been harrassing us. Anyone in FL that could get the state authorities to go after these guys, PLEASE do so.
Time to strike back.
July 15th, 2009 at 1:45 pm
just got a call today, the man says his company is account services no business ID number & is saying experian the credit agency is makin the call & when i push 9 is forwards it to them.
SCAM SCAM SCAM.
July 16th, 2009 at 2:12 pm
My phone rang. Caller Id said Florida call. Phone number: 305-000-4829.
Commuter generated message saying my credit card account was OK, I need to call immediately if I wanted to take advantage of having my credit card rates lower or press #9 to talk to a representative. Which I did. A fellow came on the line stating he was from Card Services and told me that Experian Credit reporting company gave them my phone number because I qualified for this lower credit rate rededuction. I asked which card they were referring to and he said any or all of them that I had a current balance on. Knowing full-well that I was not about to give them any card numbers or any other information, I questioned the guy further by asking him to tell me which credit card number he had. He then said he didn’t have that information because it was illegal for Experian to give out that information. Before, I could question him any further, the connection got static-key and we were disconnected. How convenient — I think he knew I was wise to him. I tried to report it to the donotcall.gov website, but I could not get past the first page because the above-mentioned phone number was invalid and unless I corrected it, I could not continue with the report.
July 17th, 2009 at 10:01 am
These people have been calling me twice a day for several months. Prior to that I was getting the car warranty scam calls from presumably the same people. I’ve reported them, as Account Services, before. That is obviously not there name. After loosing my cool with them several times, I started playing dumb and wasting as much of their time as possible. I did manage to keep 4 different people on the line, wasting 2-3 hours of their time. They seem to be getting wise to the time wasting ploy. However, I have not received any calls for 3 days now. Maybe I got them off my back anyway.
July 29th, 2009 at 8:28 am
I just got a call at my work number from “Card Sevices”. There was a 603 area code though I didn’t write down the rest of the number. I asked him if he was affiliated with one of my cards and he said they cover all of them. He asked for my amount of C.C. debt so I asked “Why wouldn’t I just go though my card instead of a third party?” and he hung up before I got the whole question out.
August 3rd, 2009 at 1:05 pm
Got a call from these people today. They use some serious sales tactics to lure you into giving them you 16 digit credit card number, zip and expiration dates.
They called me from this number: (228) 209-9560
August 5th, 2009 at 10:01 am
Call from area code 407 (Orlando, Florida)- 745-7706 to Canada prompting me to lower my interest rates. I asked for the employees ID #, which under Canadian law he is required to divulge. When I explained the CRTC (roughly the Canadian equivilent of the FCC) regulation he promptly hung up. I called the number back, after tracing it and got an answering machine. I left a message but expect no reply. Cross border regulations should be put into effect.
August 8th, 2009 at 8:35 am
I don’t know what everyone’s problem is, I have fun with these calls. Actually, I use to get these calls and my wife still does. I had fun with them, stringing them along as if I was going to do it or gave false info, they stopped calling me. My wife did the DNC approach, and they are still calling her… She’s letting me take the calls now.
August 11th, 2009 at 6:02 am
I FOOLISHLY ALLOWED MYSELF TO BE SCAMMED OUT OF $1000.00.
I LEARNED A VALUABLE LESSON. NOW I HANG UP ON EVERYONE WHO TELLS ME THEY ARE GOING MTO SAVE ME MONEY.
August 11th, 2009 at 1:55 pm
i got a call from (228) 209-9560 as well. i was stupid enough to give them my information? then decided to look this situation up to see if it was a scam because they’re so called “manager” rudely hung up on me. what happens to the information i gave them?? what should i do?
August 11th, 2009 at 2:55 pm
Upstate, SC. Just received this call today from “Heather” who was very well spoken and convincing (although she did get a little flustered toward the end of our conversation). She hung up when I asked for the name of her company and a phone number so that I could call back after verifying their legitimacy. Very frightening–this scam could easily fool someone who might not otherwise be duped by similar e-mail or phone scams. Caller ID showed 1-352-000-9876 — not a working number when I called back.
August 13th, 2009 at 3:00 pm
I just got a call regarding the same thing. The girl was so rude. The # on the caller ID says Unknown with 874-000-5445. She was wanting to lower an interest rate on one of our cards to 6.99%. She was not willing to give any info. When I started questioning her she hung up. If this is a scam it’s a horrible one and hopfully there isn’t anyone ignorant enough out there to fall for it.
August 14th, 2009 at 7:28 am
I just got a call from “Account Services”. Caller ID is: 213-504-7084
August 17th, 2009 at 2:03 pm
Has anyone done more research into that address?
255 Primera Blvd, Ste 132
Heathrow, FL
I see there are other businesses in the building, including a Liberty Mutual. Maybe we could get a directory of the companies within that building, the call all the ones who aren’t ranches/franchizes to see what the company name really is.
Here’s what I found via Google Maps:
Selected businesses at this address:
Access Mediquip
America’s Discount Home Loans
Breen Commercial Insurance Group LLC
Cigna
Ghyabi & Associates
itradefx LLC,
Liberty Mutual
Liberty Mutual Group: Personal Sales
Liberty Mutual Insurance Ft. Lauderdale, FL
Liberty Mutual Insurance Lake Mary, FL
Market Traders Institute
Maya Telecom
RWI Properties – 1 review
Sedgwick Claims Management Services
St Jude Medical
Stromberg
United Image Technologies Inc
Wells Fargo Financial – 1 review
Westfield Group
August 19th, 2009 at 6:11 pm
So I’ve been trying to tell you that I work for one of these companies who does these calls. I would be happy to give the name and address along with the customer service phone number and website if this actually made it to the blog. There are scams out there, there always are. However the company I work for is completely legitimate. Yes, the service does cost $995. However, we guarantee a minimum savings of $2,500 in interest charges after we have negotiated a lower rate. If we can not at least have the service pay for itself, we will NOT qualify you. 85% of the people I talk to every day do NOT qualify. Also, let it be known that this is a lifetime service. We negotiate immediately for a new rate and then review all of your accounts at no further cost and work to get them lowered again as long as you keep making you payments on time. If your all so scared of being ripped off you should be aware of your rights if you were. Here is Visa and MasterCard’s policy for fraudulent charges:
http://usa.visa.com/personal/security/visa_security_program/zero_liability.html
http://www.mastercard.com/za/personal/en/education/fraud_protection.html
August 24th, 2009 at 7:11 am
Got a call from 228-209-8325 today.
Automated introduction, blah blah, same thing as everyone else. I asked how they got my number, and they said the credit bureau gives them a list of people with high amounts of debt and high interest rates.
Of course she really had no idea who I was, nor could she tell me anything other than the call was regarding my “account”, but she couldn’t clarify beyond that…
This is rather annoying.
August 25th, 2009 at 1:29 pm
Just got a call this afternoon from Heather, than Mr. #1 took over. He caught me at a bad time at work, on my cell phone. told him to call me back at 5:30 tonight. I’m going to stop and buy a whistle on my way home. He will then be known as Mr. #1 Deaf Boy.
August 28th, 2009 at 6:49 am
Just got called by these people. I asked them to send me there literatre and they hung up.
August 29th, 2009 at 2:35 pm
Bob, then why do your agents hang up or start cursing the instant anyone asks what the real company name is, or which card they’re actually calling about, etc?
It’s possible that you do work for a legitimate service, and you’re confused in thinking that what we’re discussing is a service like yours. I assure you, there is no question what we’re talking about is a scam.
August 31st, 2009 at 11:13 am
Just reported them to the fcc and also the ftc. Hope this stops these A**HOLES!
August 31st, 2009 at 7:28 pm
Just got the call here is the info they gave me when I asked their company:
Account services Department of NY city 323 Orange Ave company phone 1-800-622-777.
BUT!
The number on the phone was 1-562-223-8803 an orange county CA number.
The guy said his name was Robbie Manson.
When I called back I was informed that I had been blacklisted by an automated voice and that I would not be allowed a lower interest rate. HAHAHA!
September 4th, 2009 at 2:37 pm
Just got a second call from someone who refers to himself as Tim Marlo with Account Services – my caller ID however stated a Robert Johnson at phone # 213-363-5107. They try to get your credit card # from you.
“Tim Marlo” – continue on with your thieving ways as you will soon be caught!!!
September 10th, 2009 at 11:38 am
Just got the call! It showed up on caller ID as SERVICE MESSAGE with number of 402-982-0763, which is Omaha, NE, and we too have DO NOT CALL. After the prerecorded message, I pressed one more ot of curiosity than anything. A guy with a real thick accent answered. When I asked how he knows what credit cards I have and at what interest rate, he said he had it on his system. I asked what system he said he is calling for the “Main Company” of Visa & Mastercard. I said if you are, then you would know if I qualify or not without having to ask me if I have any Visa or MC’s with a balance over $3k & int. rate over 10%. He hung up.
September 11th, 2009 at 9:22 am
got a call today from 402 982-0745. Hit 1 and waited. Man came on and muttered something about my wanting to lower my interest rates? I asked, “Who’s calling?” He hung up. Thanks for this info!
September 11th, 2009 at 2:38 pm
I just got the call again. I ask to speak to a supervisor They said they were listed with the Better Bis Bur. I said whats the name of your company. he said ( account services ) I asked were they were located. He said ( Merietta Georgia ) Phone # 18008472911. When I called back it wanted me to enter my Credit card number. I hung up, searched for them on the Internet and ended up here. THANKS FOR PUTTING THIS ON THE NET!!!!!!!!!!!
September 15th, 2009 at 1:17 pm
I received a voicemail on my cell phone (we don’t have a landline) from Stephanie at Account Services yesterday evening saying that the Federal Reserve had made a provision to lower interest rates to as low as 4.99%, and to call before my eligibility ran out. The number I was given to call back was 877-205-0254. I did actually call the number and got a recording saying all representatives were busy and to either leave a message to be called back or remain on the line for the next available representative. I waited on the line, but then remembered that I thought initially the “Account Services” sounded like kind of a strange name and that I had intended to look them up on the internet before calling, so I hung up before anyone ever came on the line. Anyway, this website came up, and I’m afraid to have anything to do with it now after reading all this. Also, I looked in my cell phone under my missed calls, and although I was instructed to call 877-205-0254, it showed that the call initially came from 714-261-1026.
September 17th, 2009 at 3:21 pm
I called the number that the above poster listed. I feel that they are somewhat associated. This “company” has called my cell phone (that I NEVER give out) at least 5-6 times in the past 3 months. They’ve called our house several times as well. I would like to do something about this, but how do I go about it? I HATE thieves. Any suggestions?
September 23rd, 2009 at 4:00 pm
i been called constantly by these scumbags for 2 days. finally, i decided to be scary and said “i know where you live, don’t f*cking call me again”…well, i got 2 immediate callbacks. i wouldn’t let them speak and just ad-libbed vulgarities and hung up.
they are criminals, they deserve anything we can dish out.
September 24th, 2009 at 1:31 pm
I’ve asked them “Account Services” form California no less than three times to take me off their call list. Even when I hit the “Number 2″ option to have myself removed from their list automatically, it still does no good, the machine (and the live operators) just hang up on you. Don’t we have elected officials that can do something about this? They have some sort of lock on their number that defies calling them back. I have a app on my Blackberry called Poynt.
This is what i I have so far…
2282099560 is carried by Alltel Communications out of Biloxi, MS
I found this website
http://phoneowner.info/Number.aspx/2282099560/2
and tried to call Alltel, which has been acquired by Verizon.
Here is a list of Verizon execs. If you call 501-905-8000 and ask for them by name, you can at least get to their voice mail.
Have fun…
September 24th, 2009 at 1:32 pm
Sorry, forgot the execs page…
http://newscenter.verizon.com/leadership/
October 9th, 2009 at 7:01 am
I keep getting an automated call from 1-877-388-1050 for someone who used to have our number, saying that it’s an important call and ‘not a sales call’. Usually a couple of times a week, but lately every day, I have literally gotten 20 of these calls, it’s been going on for more than a month.
October 18th, 2009 at 6:46 pm
Okay I got a call the other day from what was obviously a scam, it was the press 1 heather and the number on my caller ID was 407-000-5963 so i took one for the team and gave them a card i was planning on cancelling.
After listening to what was obviously a scam they charged my account and I traced it…
Finally, I Found the real company!
Company that charged me:
Credit Lynk
1768 Park Center Dr., Suite 240
Orlando, Florida 32835
407.292.3635
877.292.3635
The Owner’s name is Irving and the Manager is Denise
So when i started digging i realized how much of a scam they were! They have 4 Companies using the same phone number and address
Universal Lynk (Website)
Resort Lynk (Website)
Realty Lynk (Website)
Rental Lynk (Website)
Credit Lynk (Website)
I checked with the state of florida, the only registered company is Universal Lynk.
Lets get these Scammers, blow up their phones, faxes, emails, the FL state Attorney General ALL OF IT!!!!
October 19th, 2009 at 10:51 am
I just got a call today. When I asked for more information, he hung up on me.
October 20th, 2009 at 9:15 am
These telemarketer can be traced by the law authorities, the Feds investigate such perpretrations and they have the technology to trace, triangulate and pinpoint their location.
October 20th, 2009 at 9:21 am
You are correct Mark, the creimes they are perpetrating are punished by the law. It’s just a matter of time before they get thrown in jail!
October 26th, 2009 at 1:23 pm
do what i did guys, i pissed off the telemarketer doing this.
i asked him the name of the company, looked it up on google, found this article, started reading it to him and then he was like…. ok sir type in google Walmart and see how many bad things you can find about them. i told him i used to work there and it actually wasnt bad like people say it is.
October 27th, 2009 at 1:15 pm
I get a call from these morons every day, even after asking to be removed from thier call list. Today when they caller I acted like I was interested so I could get more info on them. The women I spoke to was named “JESSICA” she said the company was ACCOUNT SERVICES and they were out of CANADA. The number she gave me was 803-567-2718. I am giving this info to the colorado state att general. Hopefully they can find these dummies and close them down.
November 4th, 2009 at 3:21 pm
Anonymus – did you call them? Any luck/progress on ending the calls? What amount did they charge their card?
These people have my cell phone and work number. The first time they called I was curious if they could actually lower my card rate (as I have a few floating above 20%), so I was asking very basic questions, like who are you and how they lower my rates (as I asked what one of my cards they were calling about and I got the Visa/Mastercard response…) The agent was the most condescending prck i’ve ever talked to and treated me like I was the moron because I didn’t understand why he was calling…
November 4th, 2009 at 3:37 pm
Just got my first call from them…..dreading the next billion calls…….
November 10th, 2009 at 10:21 am
Just got another call from “Account Services.” I’ve had 2-3 over the past 2 months. I pressed “9″ to get to a human, which took 16 rings. The young female would not give her name and told me they were in Florida when I asked where their corporate offices were. Without my asking, she put her supervisor on, who was a true piece of work: condescending, spoke to me like I was the problem and gave me absolutely no information I asked for, then hung up on me. This HAS to stop. I do not understand how the FCC cannot trace, track and shut these parasitic predators down permanently. They are invading people’s privacy and preying on vulnerable, uninformed citizens.
November 11th, 2009 at 3:16 pm
Yup – they just called me. So I pressed #1 and I got to speak to a live person. I asked if I could have a number in case we get disconnected.
Here is her response (LOVE IT).
“Sir, it is 1-800-GO-SCREW-YOURSELF”
So I said that there are too many letters and that she must be mistaken (trying to stay serious). She said:
“Sorry Sir, it’s actually only 1-800-GO-SCREW”
This time I told her that there were not enough letters…
She just hung up on me!
I wish the FCC could really do something about that!
November 12th, 2009 at 3:50 pm
I actually fell for most of this after asking repeated questions to figure out whether this was one of these debt consolidation companies. What’s so sad and embarrassing is that I am a practicing attorney who graduated from a top 30 law school and even took a number of classes on these areas of law, including one focused on Consumer Protection. I personally intend to contact the folks I know in the local US Attorneys office (when I can get over the embarrassment factor to tell them) and the local DA and AG’s office. I may also see if I can file a lawsuit since my state is one of the few in which it is possible to file a lawsuit against fictitious parties, i.e., parties for whom you have no hard identity, which would then give me the power to file further motions or subpoenas to phone companies etc. for the purposes of getting any and all information necessary to identify the fictitious defendants…I live in Alabama for reference…
Really, I’m just so personally insulted and just INCENSED, largely because I never fall for this and never imagined I would and so I am just wanting to really just go for the jugular of this group or company…
Any thoughts…?
November 12th, 2009 at 7:37 pm
Just received my 4th call from these idiots. I have left a complaint with the FTC. I plan to contact the Texas Dept of Justice.
November 13th, 2009 at 7:04 pm
I’ve been getting these calls as well, not only where I live now, the Phoenix metro area but also when I lived in Springfield, MO. I’ve been getting them on unlisted phone numbers and they have been coming for at least 3 or 4 years now. I am on the federal do not call list and when informed of this, they state, “So, what? You don’t even know what number is calling you.” and then hang up.
November 16th, 2009 at 4:40 am
I receive these calls on my cell phone. had the number blocked, they started calling from a different number.
November 19th, 2009 at 4:53 pm
I’ve been receiving these calls for about 4 months now. From Rachel and Heather. I too have tried to get company names and phone numbers out of the people on the other side of the line. I have also called my phone company to report them several times but canot without a pvalid phone number for them.
Today I call the FCC to complain. They are aware of the company calloing themselves “Account Services” and/or “Financial Services” The FCC needs to have enough complaints on file before a full blown investigation will ensue.
If YOU HAVE TIME TO POST YOU HAVE TIME TO CALL THE FTC!!!!
1-877-382-4357
When enough complaints are filed the FTC can take action!!!
It’s a quick call and they are very nice. You do not need a phone number for the company. They have heard of them.
My next step is to give Heather, Rachel and her friends the info off my cancelled Visa card. Get the credit card companies involved and they WILL do something about it. They don’t want their money ripped off!!!
Then I will sue for attempted identity theft. My brother is an attorney so this should really start to get fun. Hope Heather and Rachel enjoy playing their game by my rules!
November 20th, 2009 at 12:10 pm
Ialso got a call today. IT was FCS International out of Florida. Thinking this was a Citibank rep, they had much of my info. So I was half asleep and went through the process. At this time they wanted to charge me $1000 to my card. I asked for their name, and said FCS International and found info on the web. I said I do not want to carry on with rthis, the bitch got nasty and I flipped on her. I hung up on them and contacted Citicard themselves. Got the card cancelled and they have been blowing up my phone. all day.
November 23rd, 2009 at 12:59 pm
OK, for the last four days I’ve been given the “final” chance to reduce my credit cards’ interest rates by “Account Services”. Call comes out of Florida;407-0006256. Now, I’m a longtime veteran of phone and internet scams. I used to treat them like the scum that they are, by arguing with them. But….they have reformed and are very well aware of the range of question you will ask and they know exactly at what point to hang up on you, if you are not a ‘hit’. Some of these cretins are so dumb, that they will make grievous mistakes. Ask yourself, what would be the requirements for a telemarketing job?? However, don’t count on trapping most of them. I believe Florida has the highest number of fraudulent businesses in the world (well, maybe second to Nigeria)-they must have a career day for just them at high schools down there.
Furthermore, they call you on a random computer dialing system. If you call them back, you have just completed the ‘circuit’ and they now know they have a active # and a potential pigeon. Same when you get junk mail online and you go in there to have them remove your email address-you again, just completed the ‘circuit’.
I have a land line that I installed. My telephone provider swears they haven’t sold this # to anyone. I only use the phone for emergency purposes and have never given the # out to anyone. Daily, usually in evening hrs (but not limited to) the phone will ring. I didn’t pay for caller ID, but they are coming from random computer dialing scam centers. There’s no other way they could legitimately get this #.
My advice: don’t answer any strange calls from out of state (that you don’t recognize)and certainly no calls that won’t give you a caller ID. You may be alienating legitimate people trying to reach you, but the number of people reaching you with no caller ID are infinitesimal. Also, anything coming from 866 or 800, just hang up immediately.
November 30th, 2009 at 9:46 am
I am a private investigator and this is the new address for the call center that has been making all the illegal robo calls to you people..
1642 west airport blvd in Sanford Florida. Google that address and the map will display the location. the phone number is 1 888 356 6357. you should get a message to speak with someone in human resources. This is a huge illegal robo dialing call center that has been in business for awhile. most of the posts on this site im certain are because of this particular organization originally operating in Tampa then moved to primera blvd in lake Mary Florida now they are located in Sanford FL. Its easy to get all the info you need to these people. all you have to do is cooperate and give them your cc number. They cant charge you until you consent. Thats the only way they can for certain take your money. they will eventually give you all the info you need if you talk to a “closer” I did some digging and found out that a Blake Curtis owns and runs this entire operation. see this link here: http://forums.hmoob.com/showthread.php?t=71434
they are calling Canada now instead of the united states most likely to dodge any legalities. I’ve investigated fully and What they do is have about 60 unlicensed people to answer phones that this call center robot dials out all across the country. if you press 1 you’ll get any one of these commission payed reps. pressing 2 does nothing. the reps are average nobody’s that they hire off the street with no real qualifications and will talk you into giving up your credit card number and they will verify if you have debt and if you have availability on your visa or mc by calling your lender. if you have availability on your credit card they will hand over the deal sheet to a closer “financial adviser” notice the quotes, who is nothing more than some guy or girl unlicensed and has no official title or education to be an adviser. just some random people that are hired within to close the deal so they make a killing in commission off of you. All the employees are on a commission based pay scale where I’m sure they are required to make a weekly quota in sales. then you go to a verification where you agree on a recording to let them charge your card for these ridiculous bull crap services. then you eventually get scheduled to talk to a financial adviser who again is nothing more than some other random employee in the call center who will call the bank and try to lower your cc interest rates with you on the phone. All of this is scripted and each person is trained to take you through the Bull crap process. The banks will do nothing of the sort like the closers promise you who got you scheduled to get you to sign up for these services in the first place. at best you will get your rate reduced by a couple of percents but its not permanent by any means. the best they do is transfer balance and get you a 0 percent APR with a Citibank visa or discover card for 3-6 months. all of which you can do yourself. then they will try to talk you into consolidation or debt settlement. meanwhile you just payed anywhere from $690 to $1990 on your credit card and are now screwed to ever get that back. you cant back out of it. you will not get your money back. the only way to get your money back is to threaten the company that you had a dispute with your lender in regards to these services. but you only have 3 days in which to claim that legally. They will show you on an analysis that you helped provide them that you can save money if you pay off one debt and then use what you were paying on the previous debt to put towards your other bills etc etc till everything is payed off. just for that little bit of common sense knowledge is how they are charging you money. as long as you have debt and have availability they will get you to join. they will rebuttal everything you say and will even build a relationship with you. the website they provide is http://www.myunitedfinancial.org they claim to be based in San Francisco California. the number they give is 1 800 672 1771 all of which is provided on this site. Hope this helps, I’ve spent a lot of time investigating these guys as they have called me several times. I had fun and I got my money back. I can report these guys anytime i want, but i put this here for you to report if you so choose. Have a good day!!
December 1st, 2009 at 9:48 am
they make their living off of lies! now understand they do have a
service they provide. they will mail you out a debt profile for you to fill out. they will
try to get you to go online and fill it out there as well which will trap you into the
service! Never give them a satisfaction report or you will never get your money back ever!!
that’s the biggest trap right there. they are required to get a satisfaction report from
you!! everything they do you can do on your own if you were to get aggressive with your
debt. all the service does is take the info you provided and they use that in a pathetic
useless attempt to negotiate to a bank supervisor to lower your APR. which we all know is
next to impossible. they have everything they need to make you think they are helping you.
when indeed all they are doing is the same thing you could have done yourself. this is how
this company is structured and diff people have diff roles.
The owner(some rich guy that drives big cars thanks to you): whats up stud
The floor manager(Satan himself): the crazy ringleader who conducts a cockamamie
inspirational meeting every morning to boost rep morale to help the reps get deals! oversees
the reps who take the calls initially
the closers(the financial advisers or specialists..how about worthless losers!!Satans little
helpers): who get the deals from the floor manager by the reps and talks you into you
letting the company charge your card anywhere from $690-1990 depending on your debt.
the verification dept:(people who couldnt be anything else): who takes the deal sheet and
conducts a scripted recording making it legal to charge your card after the closer is done
explaining(lying)everything to you
scheduling dept.(people right behind the verification people in the same room) makes an
appointment for you to speak to a financial advisor days or weeks later so that you cant get
a refund.
the financial advisors(more scripted loosers with limited resources to do any good). the
person that is assigned to call you to go over your debt profile and try to show you a
savings with your lender.
customer service(the people that absolutly couldnt do anything else). try’s to talk you out
of backing out of the program.
everyone here is under the same roof sometimes in the same room. this is a huge scam
organization legit only when you agree to services on the recording.
the address is 1642 west airport blvd, Sanford Florida. Google this it will bring up the
map instantly. the human resource number is 1 888 356 6357 but good luck getting a live
person. for that call the 800 number and pretend you have a confirmation number. the
number they give to clients routes you to the customer service people and that number is 1
800 672 1771 claiming to be Myunitedfinancial.org when actually they are all paid from a
serene solutions. again they are all under the same roof at that address!! you can see them
out in the parking lot smoking cigarettes or who knows what else lol.
December 3rd, 2009 at 2:56 pm
I get these calls, press “9″, wait for the “representative, then smash two baking pans together. It might not stop the call, but I hope it hurts (and it’s very satifying for me). I actaully feel bed for the poor saps on the phone: they have no jobs, no training and no hope for jobs, and most of the ignorant idiots don’t even know it’s illegal. These “companies” prey on desperate, easy-to-fool people.
December 3rd, 2009 at 4:51 pm
i’ve been waiting for a reply, the info that i’ve provided is them!!! its them its them its them there is no question about it i know where account services is comming from i posted there address and location i’ve reported them to the local news and to the ftc but i need everyone to do the same. so please if you have had the call do the same look at the previous post, in fact i caught word today that they have been tipped off and last i knew people were packing up and moving out of the facility. probably onward to some new location thats all they do is move around but make no mistake blake curtis runs the whole operation.. and i have other incriminating names as well as long as they stay in business i will exploit them.
December 5th, 2009 at 9:31 am
forget about the police or the FCC or the authorities. they can do nothing. hanging up when the recording starts doesn’t discourage them. after about 6 months of almost daily harassment, i stayed on the line for a human and when he spoke i SCREAMED into the phone at the top of my lungs with a series of curses. it felt great. the calls stopped for a year, and now they have started again. i don’t feel sorry for the employees; they are criminals. i might just invest in a whistle.
December 11th, 2009 at 7:47 pm
it’s time to get a whistle… these people are horrid… 5-6 calls a day..screamed at the guy… it doesn’t work…
December 17th, 2009 at 2:08 pm
“Half wit” Heather just called to lower my interest rates – a robo call. It has been months since I heard from her company. I was hoping they were out of business! The caller ID # was 140 298 2053; probably fake. Where is area code 140?
December 21st, 2009 at 1:30 pm
Sure wish THERE WAS A WAY TO END THIS CRAP. I’ve even used a blowhorn on them. But they still call EVERYWEEK!!!! And I plan to keep blowing my horn. I thought congress passed a law to stop ALL robo calls. What happen to that?
December 28th, 2009 at 12:34 pm
Like others here, I get the calls about once a week, sometimes more often. The reason I’m here today is that I got them twice just this morning. Over the years I’ve realized that screaming, asking for supervisors, offending them, or anything else of that sort does not work, so my strategy now is to waste their time. I engage them in a conversation, allow them to slowly lead me through their script, give them a fake name, fake numbers – they ask for your credit card balance, limit, remaining credit, etc – clearly so they know how much they can extract from your account. THEN they ask the credit card number. At that point I say the card is in my wallet elsewhere, and ask them to stay on the line while I’m getting it. The really stupid among them (or desperate??) seem to wait an awful long before they realize they’ve been had and finally hang up.
In subsequent calls I’m planning to give them fake card numbers and see how that goes, i.e. if they verify them immediately or not.
January 11th, 2010 at 9:24 am
I just got “the call” but thank goodness, the hair stood up on my back. They sound professional and very sophisticated, but I still know that I don’t give that info on my personal accounts to any “yahoo” that calls promising the moon. The “red flag” was, that there needed to be sufficient enough credit left on the account for me to be eligible for a lower rate. Sounded too good to be true. When I kept pushing for a company name, or some verification, they slammed the phone down on me. When I tried to call the number back from my caller ID, the call could not be made. Somebody needs to do something. Despirate people will fall for this and lose everything they have left on their credit. Thanks for putting up this site so people will know that it’s a scam for sure.
January 14th, 2010 at 6:05 pm
==========i use to work for phone company (legimate) =========
so I have a few info most of you may want to know.
1. yes, it is ILLEGAL for those company to call your cell phone with automated (computer) system. This is per Telecommunications Act 1996.
2. Learn and know the term “Caller ID spoofing” (see http://en.wikipedia.org/wiki/Caller_ID_spoofing ) Caller ID Spoofing is the practice of causing the telephone network to display a number on the recipient’s caller ID display which is not that of the actual originating station
which means the number u see on your caller id IS NOT THEM! if u keep research for that info. you are looking at the WRONG TARGET.
3. The best idea I can come up with is pretend to be stupid and talk to them for half of an hour and give them the worng info (fake cc number etc, just make up 1) and hopefully u will take enough time away from them to save the next victim.
I really wish there is a bette way to sue those people ass….they have been calling my phone like crazy too in the last few month….more than like 5 times….it’s insane….
maybe someone in specialize in law can help us out here?
January 18th, 2010 at 1:47 pm
Rachel (Robo) called me today 1/18/2010 at 4:30 PM and when I pressed 1, I got a male. He said they are Account Services (Orlando, FL)and named the credit card companies that they work with. He wanted the name of my credit card company and claimed they can get me a lower rate. Of course, I just had both Discover and Bank of America raise my rates ahead of the legislation coming out of congress.
This is yet another example like Social Security fraud of a broken system. It doesn’t matter who running government,it’s broken for the little guy. The Do Not Call Registry is not working. I live in MA and I’m getting calls hourly because of the election tomorrow. Naturally the politicians had themseleves excluded.
I thougth there was supposed to be a fine for each call reported. Please help me bombard the FCC site with a report everytime these guys call us!
Help!
January 20th, 2010 at 1:00 pm
WOW!! I almost got taken in by this scam just now!! It said to press 9 for lower interest rates on my credit cards. I pressed 9 and I talked to John, I think… he said that my credit card company sent them info that I qualified for lower fixed rates. When I asked which card, he said “All of them”.
That got me wondering WTF? When I asked him what company he was with, he simply said Account Services. It made it sound like it was account services from my credit card. I played along… he asked how much I owed on my cards now… I made up a number… $5000. Then he asked which card I wanted to lower my rate on first. I said Capital One… which I don’t have. Then he asked me for their toll free number that’s on the back of the card… I said I didn’t have the card with me, and he said “That’s ok, I have it.” Then he asked for the card number… I wish I would have thought to say I did have the card and give him a fake number.
Instead, I said that I didn’t feel comfortable giving him my card number, and he assured me that I could feel safe giving him the number and that he would be calling the credit card company with me on the phone. I told him that I would call them on my own.
Then he said that if I do that, that my interest rate would go up. I told him that I would take that chance. He then said “That’s fine sir, I’m not the one swimming in debt.” then hung up on me.
I really hope they call me back. I’m going to F with these people BIG TIME! PLEASE CALL ME BACK!! Fkrs!!
January 27th, 2010 at 12:24 pm
I am fairly frustrated: my cell number has been getting a call every other day from “Heather” offering to lower my interest rates. Caller ID comes up as “restricted” so Verizon can’t do anything to help. They said that I could change my cell number at no charge. Great!
My cell number has been on the Do Not Call List for years. I’ve repeatedly asked this company not to call. I wish that I could get enough information to turn them into to the FCC.
January 29th, 2010 at 9:30 am
I got two calls from them, this last time I descided to play along when they asked would you like to lower your rates on your Visa or Mastercard. I said yes, not asking which card. They asked how much debt, I made up a number (300 bucks) but they said I was good and they hung up on me. For some reason, they want you to have 5000 in debt before they ask for more info. Next time I’ll make up a nuber around 6 grand and have fake card numbers to see where this goes.
January 29th, 2010 at 11:09 am
I constantly get robocalls from “Sarah”, who has a sexy British accent. Pressing “9″ will send you to a boiler room where the underpaid thieves will either hang up on you if you ask question or they will curse you out and argue wth you.
February 3rd, 2010 at 11:10 am
I have lots of fun keeping a whistle by the phone. When Card Services calls, I hit 9 to talk to an operator, and when someone comes on the line I give 3-4 short whistle blasts, then politely ask them to stop calling me. One idiot actually got irate with me, which provided some good comic relief to the whole episode.
One thing I’ve considered, but haven’t implemented, is answering female operators with the most explicitly obscene suggestions I can think of. And I haven’t ruled it out yet.
February 6th, 2010 at 11:03 am
I received a call from 360-722-5911. Same scam, automated message then I pressed one to see who I could talk to. They try to prey on the foolish and make their money by scamming the masses. The lady whom I talked to made sure I ‘qualified’ by finding out how much debt I had fist and the interest rates. I continually asked her, “what bank do you work for?” She said, “Sir, we are a separate entity called ‘account services’ I work in the interest rates division.”. She proceeded with trying to phish my credit card account numbers for the high interest cards I had but I wasn’t about to give any of that info.” I said “Ok so what is the name under which the business you are working for was incorporated? Do you have a record with the BBB?” She started sounding like she was running out of rebuttals at this point. I asked her again, “Do you have any external references, I’m sitting right in front of my computer ready to look your employer up so give me a website, anything besides your word.” She said “Sir, there’s no point since you won’t give me your card numbers.” I said “What a joke, so you have no other form of external reference I could look at right now to confirm the validity of the business for which you work? Why don’t you go get a real job and sell something legitimate? You work for a scam agency and you don’t know anything about business or debt, and it’s quite obvious. You sit there dialing out, surrounded by a bunch of low life jerks who can’t hold down a legitimate business.” She then said “Ok sir you keep your high interest rates, if you will not allow us to help you then I will put you on the do not call list.” I said, “Dead end huh? No rebuttals for a conversation like this one? Ok bye.” This truly is a scam, and the mastermind manages to hire some morons for employees too.
February 8th, 2010 at 8:48 am
[...] here we go again. Just as I’ve stopped getting calls from the fake company “Account Services“, I started getting robot calls from a collection agency called National Action Financial [...]