November 24, 2007
SCAM NOTICE: Call from account services
by Jen (November 24, 2007)
I just got an automated phone call from “Heather” at “account services” calling about my credit card. The message never identified what credit card company it meant, nor who the cardholder was supposed to be. It just wanted me to press 1 to speak to a live operator so they could lower my interest rate.
I’m sure the point of this is to get you to give up your card number. I knew it was a scam because (in addition to the lack of identification) the phone number on Caller ID came up “unknown”, which is not true of any card company I deal with.
I’ve never before had a scam like this over the phone. It’s like phishing, except it’s phone rather than email. Please be very careful, especially during the big shopping season.
- Never, ever give your credit card number to someone who called you. Even if you believe it really is the fraud department from your credit card, for example, you should hang up and call the number on the back of your card (NOT the number the caller leaves), and from there be connected to the fraud department.
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February 25th, 2008 at 12:45 pm
[...] this. Feel free to repost this anywhere you can with a link back to me. I’m still getting spam phone calls from “Heather” at “Account Services” who wants to lower my …. It’s an automated message. If you want to speak to someone you press 1, at which point a man [...]
March 12th, 2008 at 9:47 am
[...] My original post - just a warning to everyone [...]
May 2nd, 2008 at 4:59 pm
Just received our 5th call from Heather. I pressed “1″ and talked with Albert. He said their company name is Financial Services Incorporated. I asked for a website address. He had to check with his manager, and said he would provide a website when I “qualified” for an account. I told him I wanted the “Heather” calls to stop or I would be contacting an attorney. He said it would take a week to take me off the list. I left it with that, and will see if this worked.
May 19th, 2008 at 11:43 am
I continue to get these calls usually once a month. When I speak with a live person and tell them to put me on the DO NOT CALL List, they hang up. I used to get a number on caller id and when I tried to call it back, it was a disconnected number each time. Now, it just comes up as Out of Area and no number is listed.
May 23rd, 2008 at 10:55 am
I got this call also. my caller ID read 062 218-9891 *69 said it could not be reached.
they told me their company name was account services lower interest rate. when I asked for their number she hung up on me. It was a girl this time. I get them a lot. I am trying to get more info on them each time. I will pass it to you since maybe you can get the cops in on it finally.
July 1st, 2008 at 2:33 pm
i get this call at least once a week from HEATHER with ACCOUNT SERVICES…ive pressed one, ive gotton people on the phone, ive told them im going to eat their brains, burn down their houses, once i pretended i was 13 and was really excited about a credit card (drove em crazy) ive told them please dont not call im on the do not call list and they just hang up…honestly, i dont know what it will take to shut these people down, i have personally contacted the FCC, called the local police and my phone company and they both told me the same thing, without a working number they cannot help and now when i star 69 them it is “private/non working number?” im really at my wits end…